Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2014
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2014
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2014
I bought various XL elements in 2013 to secure a house/land of 1000m; 1 year later I was able to order additional equipment and have a technician on the phone to advise me on programming the central unit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2014
correct products, excellent delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2014
I find the manuals poorly translated and confusing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2014
very good welcome
satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2014
product purchased conforms satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2014
very positive review - very fast delivery - correct material - simple and precise phone information with a lot of kindness
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2014
Hello, the product is correct, only the manual needs to be revised. Small problem with English-French translation. Good relationship with the advisor I had on the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2014
speed of shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2014
the site is clear. Delivery on time. Good experience for me. Just like another customer, I regret that the colors of the items shown on the site are not the actual colors (black cable instead of white)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2014
It's good, good welcome, satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2014
very good serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2014
Serious, fast and good packaging. Only downside: the photos on the site do not exactly match the product received. (a detail of the product is different, but unfortunately for me, it is because of this detail that I ordered here!)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2014
completely satisfied, speed of reaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2014
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2014
the site is very easy to access and easy to find your product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2014
happy with this order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2014
competent and responsive service, order and delivery very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2014
product matching my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2014
very serious company, attentive to its customers (rare)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2014
Satisfied with the speed and quality of the material. very practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2014
practical and easy site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2014
Shipping too expensive!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2013
OK (Except for the prices being a bit high).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2013
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2013
clarity of the site, respect for the order, speed of delivery, quality of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2013
concise, clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2013
Very good presentation on the website, homepage well explanatory and relational.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2013
Problem at delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2013
Very good product, very fast delivery, the only downside is that the batteries on a remote control were dead. Jean Held
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2013
functional site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2013
everything is ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2013
Very kind
Good advice to solve our problem
Good business practices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2013
site and managers impeccable, very good professionalism during this first order. Very good protection of the different elements for shipping. Correct quality/price ratio.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2013
Very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2013
the site is well set up but the quality of the purchased material is not up to its description...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2013
Well-structured site. The choice for the sought product is low (2 items) the explanations provided in the manual should not be in volapük but in understandable French
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2013
good, delivery time OK
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