Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2014
I have not yet tested the product but very responsive on delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2014
very pleasant customer service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2014
it's good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2014
good, but delivery tracking problem with your carrier who announces that the package has arrived which is only the case 2 days later. otherwise OK
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2014
good service and good material in principle; 3 defects however for the material: - ringtone volume not adjustable and not loud enough for large homes; - technical notice would benefit from being more developed (connections, usage limits (beyond the distance of 600m); - pairing button poorly located forcing the total removal of the street unit. otherwise technical service available and listening to you - immediate response
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2014
Nothing to report, serious site!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2014
good work.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
Fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2014
Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2014
Good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2014
I bought various XL elements in 2013 to secure a house/land of 1000m; 1 year later I was able to order additional equipment and have a technician on the phone to advise me on programming the central unit.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2014
correct products, excellent delay
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2014
I find the manuals poorly translated and confusing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2014
very good welcome
satisfied with my order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2014
product purchased conforms satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2014
very positive review - very fast delivery - correct material - simple and precise phone information with a lot of kindness
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2014
Hello, the product is correct, only the manual needs to be revised. Small problem with English-French translation. Good relationship with the advisor I had on the phone
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2014
speed of shipping
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2014
the site is clear. Delivery on time. Good experience for me. Just like another customer, I regret that the colors of the items shown on the site are not the actual colors (black cable instead of white)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2014
It's good, good welcome, satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2014
very good serious site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2014
Serious, fast and good packaging. Only downside: the photos on the site do not exactly match the product received. (a detail of the product is different, but unfortunately for me, it is because of this detail that I ordered here!)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2014
completely satisfied, speed of reaction
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2014
no problem
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2014
the site is very easy to access and easy to find your product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2014
happy with this order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2014
competent and responsive service, order and delivery very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2014
product matching my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2014
very serious company, attentive to its customers (rare)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2014
Satisfied with the speed and quality of the material. very practical
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2014
practical and easy site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2014
Shipping too expensive!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2013
OK (Except for the prices being a bit high).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2013
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2013
clarity of the site, respect for the order, speed of delivery, quality of products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2013
concise, clear
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2013
Very good presentation on the website, homepage well explanatory and relational.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2013
Problem at delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2013
Very good product, very fast delivery, the only downside is that the batteries on a remote control were dead. Jean Held
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2013
functional site
Translated reviews
We use cookies for audience measurement and improving user experience.