Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2020
Highly recommend ultra secure.
Great quality products.
Never had a problem with them.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2020
Easy navigation on website, very helpful on phone regarding a query
easy online ordering ,prompt delivery,
excellent sorting by phone on discovering item missing with order
Recommended 5?
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2020
Great product at a great price, delivery was really quick.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Great and fast good alarm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
DELIVERY MADE ON TIME; GOOD CONDITION OF THE PACKAGE AND THE MATERIAL A DOWNSIDE NO BATTERY IN THE DOORBELL PART;
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Please feel free to contact our services for control of this. At the moment, I don't see the batteries you are talking about, but an advisor will be able to guide you and check to ensure that your delivery was compliant. Personally remaining at your service if necessary. Best regards, Christopher Ultra Secure France (securitemarche.fr)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Superb team, very good customer service, very well packaged and fast shipping! Thank you - I recommend 100%!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
great service to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very good customer service and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Clear site and information requested by email or phone very clear and reactive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Good product, quite easy to install and quite reliable as well. To see on the duration ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Perfect nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Quality product Installation easy Quite a few options to find the suitable product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Very simple installation product, very effective and of good audio quality. Only remark, the 6 mini screws are not secured. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Very satisfied whether it is at the level of telephone contact or the shipment of my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Guaranteed protection and easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Fast and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Perfect. Very professional.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2020
Good quick service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Nothing to complain about, speed, efficiency!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
High-performance and effective product. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
professional
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2020
Great Website, very helpful staff (Peter was very helpful with a problem I had) Prices were what I expected for a quality product I purchased, fast free delivery. Thanks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Very fast delivery and commercial and technical skills on the phone.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2020
Excellent advice and quick delivery as usual.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
thank you for the speed of shipping and the quality of the product and for taking the time to call me before shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Good product, easy to install, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Device meets my needs, relatively fast delivery despite the lockdown. Good advice from customer service for setting up the alarm. Good functioning of the duo call on mobiles and siren.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Fast delivery. Product conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good site, easy navigation and especially a contact available at all times, delivery times and tracking of very good quality. The material in good condition and of formidable efficiency.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Perfect. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Good product. Speed of shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Fast, serious, I even received a phone call following my order to explain everything to me, despite the lockdown
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Very good site. A serious team with quality products. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Advice, skills, precise explanations, ultra-fast shipping of the ordered material and on top of that, a very courteous phone contact. I highly recommend this site, two orders in a year, very satisfied in both cases. Bravo and thank you Gérard.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Very good and great follow-up. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Nothing to say, it's perfect
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