Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 5 stars

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M
Michel B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very good products, easy to install and use
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max B.
Rating: 5 out of 5
following a purchase from 31/08/2025
A top company at all levels. Thank you very much Max Bouvarel
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thierry L.
Rating: 5 out of 5
following a purchase from 26/08/2025
Impeccable, simple and effective.
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Pierre D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Responsible with very good advice, unfortunately impossible to fix the contacts on my mailbox, return of the material without any problem.
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Jacques G.
Rating: 5 out of 5
following a purchase from 29/08/2025
Nothing to report, very good service
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Marjorie V.
Rating: 5 out of 5
following a purchase from 03/09/2025
Nothing to report
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Jean Marie A.
Rating: 5 out of 5
following a purchase from 02/09/2025
Serious company
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STE M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Customer service very attentive and efficient
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Johan B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Products conform, nothing to complain about
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PASCAL O.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very professional! Nothing to complain about.
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F
Frédéric B.
Rating: 5 out of 5
following a purchase from 01/09/2025
Everything is very good!
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jean paul S.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good telephone reception, professional. Order arrived on time and in perfect condition. Practical material that can be added to evolve your installation.
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ALAIN M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good
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DAVID D.
Rating: 1 out of 5
following a purchase from 28/08/2025
The camera works once out of two. Very disappointed!!!
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Christophe P.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very satisfied, quick and efficient, thank you
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Jean B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Ease of assembly, practical, easily reachable advisors
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GENTILLEAU M.
Rating: 5 out of 5
following a purchase from 27/08/2025
The new infrared cells received finally work, thank you for this shipment
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S
serge L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Very good product, easy to install and also scalable. I equipped my camper and I plan to equip my house with Ultra Secure
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ISABELLE L.
Rating: 5 out of 5
following a purchase from 25/08/2025
Order delivered quickly and as expected
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Stephane A.
Rating: 5 out of 5
following a purchase from 23/08/2025
Perfect material and fast shipping
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AES A.
Rating: 5 out of 5
following a purchase from 05/08/2025
product conforms to our expectations. The technical support for information is on point, looking forward to working together again.
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pascal S.
Rating: 5 out of 5
following a purchase from 11/08/2025
Top assistance, I recommend without hesitation
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Christelle G.
Rating: 5 out of 5
following a purchase from 21/08/2025
Nothing to report, very happy
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M
Marie V.
Rating: 5 out of 5
following a purchase from 10/08/2025
Package conforms to my purchase and fast delivery
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michel D.
Rating: 5 out of 5
following a purchase from 25/07/2025
fast delivery, system works perfectly
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Daniel L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very satisfied with your alarm, by the way, this is the second one I buy from you. Impeccable
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Christian C.
Rating: 5 out of 5
following a purchase from 06/08/2025
Competent, professional staff and very attentive to customer problems.
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Éric M.
Rating: 5 out of 5
following a purchase from 15/08/2025
Very serious
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José R.
Rating: 5 out of 5
following a purchase from 18/08/2025
I am very happy with those passage detectors.
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Louise S.
Rating: 5 out of 5
following a purchase from 17/08/2025
A very good intercom easy to install without any problem. I recommend.
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F
Franck D.
Rating: 5 out of 5
following a purchase from 05/08/2025
very good product
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sabine P.
Rating: 5 out of 5
following a purchase from 04/08/2025
The customer service was very competent in advising me and upon arrival of the package, all the material was compliant and easy to install
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Patrick J.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect
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Véronique S.
Rating: 5 out of 5
following a purchase from 08/08/2025
very good material
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Delphine T.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very serious
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Valentin D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Great
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Marcel M.
Rating: 5 out of 5
following a purchase from 20/08/2025
Very satisfied, thank you
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Gérard B.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very responsive to all inquiries, ultra Secure answers all my questions. Thank you
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Jean-Claude P.
Rating: 5 out of 5
following a purchase from 12/08/2025
Everything is perfect.
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A
Alain B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Gives me complete satisfaction, I recommend these products
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