Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2018
Excellent prompt service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2018
Fantastic servies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
simple and not effective. Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
great service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2018
The product was good quality and works very well - my only complaint is the fitting of the sensor to its mounting - was very poor
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
very satisfied with the product and quick installation without any particular issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2018
Perfect.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2017
Fast delivery time and remarkable services on the packaging of parcels.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
Very professional for products aimed at the general public and with a very correct quality/price ratio.
Appreciable advice and speed of shipping too!
I will return and recommend it to everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
very serious company. quality and very efficient equipment. important thing, it is easy to contact a technician by phone in case of difficulty during the installation of the equipment. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2018
Order received in good condition. Everything works perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
company recommended to several people in my circle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
I am satisfied with this equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2017
Very good, fast, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2017
Low-cost alarm but incredibly reliable. Over time, the remote controls (quite fragile) have given up the ghost one after the other. This new purchase was related to their replacement after a year of use. Given the price of the equipment, it's acceptable. Delivery on time. I would not hesitate to do it again if I had to redo it!
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for your constructive feedback as well as your trust.
We are currently working with this manufacturer to indeed improve this remote control. We hope to find a solution quickly.

Best regards,
Christopher
securitemarche.fr
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2017
very serious site, very good advisor, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
super pros and merchants, well done!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2018
Very pleased with the service and response time experienced with ultra secure and would recommend this company.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
No problem very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Fast delivery and conforming product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Serious site, nothing to say, careful service, and respected deadlines. In short, security is Securitemarche!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
top!!! Very fast delivery, the product meets our expectations. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
Excellent site with a physical presence and excellent technician coming to your aid if needed. A more than satisfied customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
Order ok, staff attentive to your needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
I am happy with the product and the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2017
Nothing to report, everything ok: order, delivery, payment, installation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
VERY GOOD. THANK YOU.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
Material perfectly meets my expectations, I recommend this site managed by very attentive and easily reachable people.
5 stars without problem....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2017
++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2017
Competent, available, and responsive despite a material that was not working.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Material conforms to the description. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Very good attention to customer satisfaction. Efficiency, Availability, and good commercial sense.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Excellent site. Interesting materials. Very complete documentation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Outdoor alarm system + integrated wireless siren.
Happy with my purchase, so far everything works great, the quality is very good and easy to install and use. I recommend to my friends for their house in the countryside.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2017
Serious company. Fast delivery
Attentive / responds to phone calls and emails, which is not always the case for other sites.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
Very good in every respect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
I had made a mistake in setting up my equipment. I called 'securitemarche' and to my great surprise, I was advised masterfully. Thank you.
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