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Rating: 5 out of 5
Very good. Exceptional after-sales service
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast, product well packaged, matches the products seen online ... Nothing to add
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A
Rating: 5 out of 5
Serious company with ultra-fast delivery, congratulations to the whole team. See you soon
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A
Rating: 5 out of 5
Very practical, the product I selected meets my expectations, it perfectly fulfills my needs.
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A
Rating: 5 out of 5
Reliable, very fast delivery, nothing to add
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A
Rating: 5 out of 5
Very responsive after-sales service, I contacted them for help with installation, the person I spoke to was very competent. Good value for money product, I plan to recommend products from the same range to complete.
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A
Rating: 5 out of 5
Perfect. I use this alarm to secure an agricultural shed.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very practical
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A
Rating: 5 out of 5
Excellent commercial service, very good advice before purchase.
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A
Rating: 5 out of 5
No problem. In case of an issue, a contact person online without extra charge.
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A
Rating: 5 out of 5
Very good site and good contact
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A
Rating: 5 out of 5
Very good. Technicians are attentive.
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A
Rating: 5 out of 5
Speed and compliance.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Good value products that work and very good service.
Nothing to complain about
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Nothing to complain about
A
Rating: 5 out of 5
Really very good
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A
Rating: 5 out of 5
Really pros, thank you
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A
Rating: 5 out of 5
Very responsive customer service, everything works, greetings!
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A
Rating: 5 out of 5
Excellent, I recommend this site
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A
Rating: 5 out of 5
Perfect, nothing to say.
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A
Rating: 5 out of 5
Welcome, advice, competence!
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A
Rating: 5 out of 5
Hello, your item is even better than I thought, discreet, practical, and reassuring. By the way, I ordered another one for a friend and she thinks it's great, thank you
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V
Rating: 5 out of 5
Easy to use website and a fast and efficient service
V
Rating: 5 out of 5
Very versatile alarm system.
V
Rating: 5 out of 5
Prompt delivery
Good product, easily installed and set up.
Good product, easily installed and set up.
V
Rating: 5 out of 5
Customer Service was excellent especially as I needed to change my order just before dispatch after seeking further advice.
V
Rating: 5 out of 5
Excellent service. Ordered product Tues evening. Delivered. Thurs morning first post.
V
Rating: 5 out of 5
Excellent communication and good to deal with customer.
Highly recommended.
Highly recommended.
V
Rating: 5 out of 5
Excellent service and excellent after service too. Sheme the instructions weren't idiot proof but spoke to a very helpful young man on the helpline
V
Rating: 5 out of 5
Order was delivered promptly .
V
Rating: 5 out of 5
Could not believe how helpful they were when purchasing. Being an English company having an English contact number is a God send especially if you are going to require tech help. The product was in my hands the next day after ordering. Excellent service. Keep it up
V
Rating: 5 out of 5
good with very good customer relations dept.
V
Rating: 5 out of 5
Very prompt delivery and really pleased with product
V
Rating: 5 out of 5
Great Service
V
Rating: 5 out of 5
Helpful advice on the phone, confirmation email and invoice sent immediately and item arrived next day!
V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
A fast delivery' also setup of alarm explained in simple step by step terms.
V
Rating: 5 out of 5
Great advice and delivery arrived when it should have.
V
Rating: 5 out of 5
I had excellent service from the website. after placing my order I received a phone call about the key I had ordered and was told that the key would not fit the security post. the even allowed me to change my order and remove the key. I thought this was brilliant.