English 
A
Rating: 5 out of 5
Great service
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1 and 5 stars
Reset filtersJ
Rating: 5 out of 5
good
J
Rating: 5 out of 5
Very easy to set up
P
Rating: 5 out of 5
Quality made product. Quick dispatch and arrival too. Good communication from the company as well
P
Rating: 5 out of 5
Speedy delivery and usual quality at a competitive price, brilliant.
T
Rating: 5 out of 5
I haven't installed the product yet but ordering and delivery were (almost) first class. Just a little glitch with Paypal of which they were aware
S
Rating: 5 out of 5
Prompt delivery. Easy to use website and the product seems to be very good
P
Rating: 5 out of 5
Excellant service and products
P
Rating: 5 out of 5
Parking post, great price, seems really sturdy
C
Rating: 5 out of 5
Really happy with the product and delivery. I purchased the white posts with black dual eyelets and they look fantastic; were really easy to install and came within a couple of days! I couldn't have been happier, thank you.
'
Rating: 5 out of 5
Following the purchase of an ULTRACOM2 I thank "SECURITE marché" for the quality of the products, its responsiveness for shipping and especially its customer service that assisted me in finalizing the operation of an electric lock that did not come from them.
"thank you MICKAEL"
Translated reviews
"thank you MICKAEL"
S
Rating: 5 out of 5
Good to deal with. Kept you up to date and arrived quickly
I
Rating: 5 out of 5
Had 2 of their posts over the last couple of weeks. Great price, prompt delivery and great product.
K
Rating: 5 out of 5
Item arrived within 24 hours of ordering, and was delivered bang on time via DPD. Excellent service!
G
Rating: 5 out of 5
Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them.
I
Rating: 5 out of 5
Quite simply an excellent product. Good quality, easy to install and good price. The communication from the company was excellent. The only improvement could be some reflective tape (which I sourced separately) to make the post more visible in low light/darkness given the yellow colour is great in daylight but less so at night. I would definitely recommend this company.
A
Rating: 5 out of 5
Perfect for what we needed - a wireless alarm system
C
Rating: 5 out of 5
Quick delivery,well packaged and the equipment works
G
Rating: 5 out of 5
Excellent and prompt service.
D
Rating: 5 out of 5
Just what I ordered. Increased security at a reasonable cost. What's not to like.
'
Rating: 5 out of 5
Just call the company to get all the precise information. Technicians and salespeople are top-notch. Every call, always a quick and precise response. Philippe, with whom I had the most contact, is a competent, warm, and extremely patient salesperson to explain everything to you.
The technicians are just as competent and also take the time to explain everything to you.
So easy ordering, fast delivery, and very good equipment. If you want to install an alarm, call security marche.. See you soon for another order for a friend
Translated reviews
The technicians are just as competent and also take the time to explain everything to you.
So easy ordering, fast delivery, and very good equipment. If you want to install an alarm, call security marche.. See you soon for another order for a friend
S
Rating: 5 out of 5
Simple process. Good product. Happy customer.
K
Rating: 5 out of 5
Quick service and product is good value. Very good deterrent for caravan theft.
G
Rating: 5 out of 5
Great product at a reasonable price with quick delivery
B
Rating: 5 out of 5
Very good company to deal with. Great allarm system at very reasonable cost. Very happy, will definitely be back.
C
Rating: 5 out of 5
Initially the items I wished to order were out of stock and I asked for advice about alternatives. The response was immediate and very helpful.
In the end I waited for the item I had wanted to order to come back in stock. It was delivered to Aberdeenshire in less than 48 hours and everything worked perfectly upon installation and set up.
First purchased from Ultra Secure Direct around 10-12 years ago and have been a repeat customer since then.
Great company with great customer service. No hesitation in recommending them.
In the end I waited for the item I had wanted to order to come back in stock. It was delivered to Aberdeenshire in less than 48 hours and everything worked perfectly upon installation and set up.
First purchased from Ultra Secure Direct around 10-12 years ago and have been a repeat customer since then.
Great company with great customer service. No hesitation in recommending them.
K
Rating: 5 out of 5
Quality products & fast delivery, Highly recommend.
P
Rating: 5 out of 5
Just what we were looking for so drivers could speak to the upstairs office from inside the entrance
W
Rating: 5 out of 5
Really pleased with the panic alarm purchased for a preschool. Very easy to fit and all ready set up. Highly recommend this product and a good price with the added convenience of easily being able to purchase additional accessories.
D
Rating: 5 out of 5
Great service. Clearly a company trying to be the best at what they do. Came all ready programmed and batteries included. A quality feel to the product and we engineered.
S
Rating: 5 out of 5
Prompt, delivery and excellent customer service helped solve a problem we had with connectivity
P
Rating: 5 out of 5
Great and very prompt customer service.
C
Rating: 5 out of 5
EXCELLENT.... service. speedy delivery, good packaging, very happy :), would recommend ,,,,,
'
Rating: 5 out of 5
Very good site, precise information, easy search, the passage alert system I took is very effective and performs well at a distance, I recommend.
Translated reviews
R
Rating: 5 out of 5
Great choice of security products, lots of flexible options, very competitive prices. What I like in particular is very detailed product descriptions, instructions and videos. Service is excellent. Fast delivery, got my order before estimated delivery time. Will surely shop again with UltraSecure direct. Many thanks
'
Rating: 5 out of 5
First positive point, the phone contact I had for information before purchase. I spoke with someone who took the time to give me clear and precise explanations. Fast shipping and the DA600+ system does its job perfectly as described. The chime is detected through stone walls, even in the basement in a cellar, which are extreme conditions, the sound is powerful enough and remains adjustable!
Translated reviews
A
Rating: 5 out of 5
I ordered my Motorhome security post online it was free delivery and it was shipped and delivered very quickly, I have unpacked it and it looks very well made and the padlock supplied with it was also really chunky I feel my Motorhome will be safe at home. The builder should be installing it this week.
G
Rating: 5 out of 5
Second intercom we have bought and service is very good.
C
Rating: 5 out of 5
Excellent equipment does the job dispatched quickly
C
Rating: 5 out of 5
Quick delivery,well packaged and the equipment does what it's supposed to.