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V
Rating: 5 out of 5
Great product to supply emergency lighting to the home or a holiday let.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 1 and 5 stars
Reset filtersV
Rating: 5 out of 5
Fast delivery on time great product
V
Rating: 5 out of 5
Very prompt service
V
Rating: 5 out of 5
Fast efficient service and a good product
V
Rating: 5 out of 5
arrived the day after I ordered it
V
Rating: 5 out of 5
Always speedy helpful professional service
V
Rating: 5 out of 5
Good quality product, good pricepoint and fast delivery. Have yet to fit but looking at the product have no doubts to its ability to do the job.
V
Rating: 5 out of 5
Excellent quality product and great value for money. Fast and efficient delivery service. Highly recommend this company
V
Rating: 5 out of 5
Purchased a Protect 800 after first speaking to a a very helpful & knowledgeable member of staff. Arrived the next day with easy to understand instructions & was installed & working the following day with better than expected results & particularly liked the fact you can put batteries in the receiver & walk around to make any adjustments
V
Rating: 5 out of 5
Very pleased with range and easy to install.
Quick delivery.
Quick delivery.
V
Rating: 5 out of 5
As described and quick delivery
V
Rating: 5 out of 5
As described, delivery spot on Thanks
V
Rating: 5 out of 5
Good product, very helpful customer service, taking the time to call to make sure I had the right fixings.
Arrived on time and well packaged.
Arrived on time and well packaged.
V
Rating: 5 out of 5
Very pleased with the security alarm. Fast delivery.
V
Rating: 5 out of 5
The assistance of the staff was exceptional, in particular they went to great lengths to ensure that the keys that I was purchasing were compatible with an item purchased over 5 years ago. I wouldn't hesitate to recommend this company.
V
Rating: 5 out of 5
arrived as promised, what arrived was exactly what was displayed overall will be using them again ??
V
Rating: 5 out of 5
First class product and first class service - would highly recommend!!
V
Rating: 5 out of 5
Some problems with Web site could be my laptop or my lack of experience. Certainly no problem with Customer service or advice! I rang several times and was treated with utmost courtesy and understanding. Response was immediate and valuable. Order arrived on time and installation was easy with clear instructions. 1st class Company and would recommend
V
Rating: 5 out of 5
Quality product, Quality service, Quality delivery. Yes this business really is that good at what it does.
V
Rating: 5 out of 5
First class order delivered next day recommend
V
Rating: 5 out of 5
Excellent service and great products
V
Rating: 5 out of 5
good price fast delivery ..and just what i needed
V
Rating: 5 out of 5
Good service and quality products that work very well.
V
Rating: 5 out of 5
Good advice on website and easy to negotiate. Clear instructions about payment and delivery. My daughter was very happy with item,
V
Rating: 1 out of 5
Could not speak to anyone about a problem
Response from Ultra Secure (ultrasecuredirect.com)
Good afternoon. Many thanks for taking the time to provide your feedback and many apologies that you were unable to speak to one of our technicians with regards to your product. We do offer technical support and in the first instance, our answerphone message does ask for customers requiring technical support to contact us via email with a brief description of the issue & product type and contact details. We have a small team here at Ultrasecure, the team have varying skill sets and this process enables us to direct the relevant technician to help you get up and running as soon as possible. Did you manage to get the issue resolved? Do you require additional support? Please forward an email with the product details and issue to us at [email protected], please also forward contact details and I can arrange for one of our technicians to make contact. Hope this helps and look forward to hearing from you. Kind regards Stuart
V
Rating: 5 out of 5
Purchased wireless security camera and monitor and as usual, excellent product, price and service. A satisfied customer.
V
Rating: 5 out of 5
fast delivery the item was unfortunately damaged they dealt with the issue straight away, a very professional company.
V
Rating: 5 out of 5
Easy website to use. Good product at suitable price. Very quick delivery. What else can you say about a chain and a padlock?
V
Rating: 5 out of 5
Excellent customer service from point of order all the way through to delivery. Well done
V
Rating: 5 out of 5
Excellent product very easy to install and setup.
Very good delivery service
Very good delivery service
V
Rating: 5 out of 5
Excellent customer service and fast reliable delivery .....quality product....5 stars
V
Rating: 5 out of 5
Product arrived very promptly, easy to install and works as described .Online support and advice before purchase was also very helpful. Very pleased.
V
Rating: 5 out of 5
Excellent product. Very loud. Perfect
V
Rating: 5 out of 5
I have purchased before from this company which I highly recommend, I have never had any problems with there high quality products.They are extremely helpful.i have recently made another purchased to extend my already installed system,without hesitation I highly recommend this company. with super fast Delivery.
V
Rating: 5 out of 5
EXCELLENT
V
Rating: 5 out of 5
Excellent customer service. They go above and beyond. The post is a great quality
Response from Ultra Secure (ultrasecuredirect.com)
Good morning, Thank you so much for taking the time to provide your feedback. Everyone here at Ultrasecure Direct loves to know that our customers enjoy what we do. Kind regards Stuart
V
Rating: 5 out of 5
Excellent product simple to install very secure
V
Rating: 5 out of 5
Excellent service . Quick delivery
V
Rating: 5 out of 5
Easy to deal with ,smooth tranactions ..
V
Rating: 5 out of 5
Quick efficient service