Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/04/2022
Excellent product and service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Efficiency and availability of the team for every request
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2022
Good quality item and fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2022
Soper fast delivery and helpful, pleasant staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Super team listening, always ready to find solutions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Very good product, efficient and reliable.
Practical digital help for installation and alignment of IR barriers.
Already having a set of barriers installed for 2 years, no failures or false alerts, despite wind, rain, birds, and vegetation!
Product to recommend for its reliability.
Tc
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/04/2022
Product is exactly as it appears. Delivery was quick and efficient. On receipt, after finding out that one of our keys had been distorted in transit, we contacted UltraSecuredirect and they agreed to post new keys and lock immediately. Very happy with the company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Very good, nothing to add. The description at the order corresponds exactly to the product. Deadline respected. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Very good advice over the phone.
Product easy to set up
Still to see in use
Too bad there is no possibility to program the start because we pass a lot in the morning close to 100 times to work so it rings all the time and we only open in the afternoon.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2022
The kit is excellent, easy to set-up, very good support if needed. Very happy. Used as Motorhome intruder alarm with garden siren for effect.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Fast delivery and good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
GOOD WELCOME AND GOOD ADVICE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Fast and very good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Easy to navigate site. Order received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Very good and serious seller, nothing to say, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Very good product, quite simple to install and anyway the technical support is top and knows its material well, just a little thing there could be a little warning sticker to stick on the door (like the competition) with the alarm! Otherwise top service and equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Nothing to say. Everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Product information well detailed. Practical and smooth website. Order tracking and detailed shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/04/2022
Clear site with helpful telephone support. Excellent product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Accessibility of the customer desk, good analysis of the need at the time of the order, ease of installation and quality of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Easy navigation.
Complete information (better than that published on the manufacturer's site reolink.com).
2 inquiries by phone perfectly handled.
Deliveries within the indicated timeframes.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/04/2022
Fast delivery and very easy to programme the immobilizer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2021
Perfect
advisor by phone very available, quick and welcoming
quick response, no endless answering machines!
effective, quick and personalized advice
You feel very well taken care of.
I recommend!
I recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2022
excellent service and quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Second order and still as serious and the customer service is attentive to our questions thank you to the whole team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2022
Great site and easy to use. Order turned up really quickly and the solar wireless motion sensor works great. Really pleased with the service and definitely recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2022
Website easy to navigate, delivery arrived within the allotted time. Unfortunately the item was too big and had to return it. Excellent customer service, same day return email on how to return item and refunded in four days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2022
Equipment delivered within the indicated timeframe, and very good service for having requested information by phone about the installation I purchased. I recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2022
Excellent customer service and support. You can actually speak with someone which is a very refreshing change!! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Equipment as described, fast delivery perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Customer service very available. Fast delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
Compliant with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
very good always polite and patient good information thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Very practical and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Nothing to say I received the goods wish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
High-performance product, corresponding to my expectations.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2022
Absolutely spot on
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