Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 1 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/04/2022
Excellent company providing good quality goods at an affordable price.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/04/2022
Excellent customer service!
Stuart in particular was very helpful in contacting me to verify the type of security key that I required. Posted out to me straight away & all fitted perfectly.
Thank you Stuart
I would recommend using this company, no worries there.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
The delivery was super fast. Great material as I have distance between the sensor and the reception point. Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2022
We've been using Ultrasecure for ages and wouldn't use anyone else. All perfect and delivered on time, safely
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
A bit surprised by the small size of the solar siren. Kit not yet installed, but I have no doubt about its effectiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Hello, very good material and delivered on time. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
Very good product, fast delivery and serious company, especially regarding warranty.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
The site is user-friendly, the delivery time was respected and the material received corresponds well to the description.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2022
A simple and perfect alarm system and specially it is solar powered
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Very good efficiency. Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Perfect deadlines, product and professional assistance. Nothing to report, I highly recommend. Don't change anything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
I am very satisfied with my purchase. Fast delivery and deadlines are respected. Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Availability and seriousness Listening Delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Contact attentive to my request. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Fast, perfect availability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Good contact before sale with advice on the proposed solutions. Fast and compliant delivery. No issues encountered to date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Fast, functional!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Reception ok Device ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Completely satisfied with the product! Well informed by phone, product chosen, adapted to my environment and my use, fast delivery and easy installation. Bravo and thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
No problem. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Serious, fast very good commercial service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Very satisfied with the product and delivery times
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2022
Good Website. Efficient service and delivery and very helpful when contacted.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
everything ok. top delivery. top after-sales service. nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Good supplier, attentive to the customer, good after-sales service as well, and good material...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Despite a concern, very well received and found a solution.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
In accordance with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Very easy to use, great phone contact with the technicians and sellers of Ultra secure
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2022
Fantastic service. Item delivered within 2 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very responsive and very accommodating during my bad choice of camera, well done
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Great torch at a good price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Serviceability, efficiency, and very good remote operation
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Excellent remote alarm kit. Good after sales and they have been around for a while so future upgrades and spares not a worry.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Excellent
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
very fast delivery and compliant, I am completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Very commercial site with excellent customer follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Excellent contact with attentive people and high-performance equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Easy navigation on the site, order without difficulty, fast delivery. Customer service attentive when called, effective and very professional technical advice. I recommend
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