Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/02/2022
This is my second order and a fantastic product. Also very impressed with the service and a real quick delivery time.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Ultrasecure are always reliable regarding deliveries etc. The one time I have used their helpline. The guy I spoke to was very helpful and resolved the issue very quickly. I would strongly recommend them.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2022
Good service, good product and good price!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2022
Quality product; very helpful staff; speedy delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/02/2022
Very happy easy to set up working fine so far.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2022
Fantastic company I ordered the bollards and they turned up so quickly also product was exactly what it said it was very pleased great service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Stickers are of a good quality and delivery was on time. Customer service was also good. I called to make a query and the call was answered quickly. Would recommend..
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2022
Spot on
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2022
Highly delighted with everything-----from talking to staff before buying, speed of delivery and finally the product.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2022
An excellent piece of equipment which performs beyond expectation. Prompt delivery and splendid guidance by phone and YouTube video.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/02/2022
Good communications, good delivery. Have bought before and will do so again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2022
Brilliant communications and very fast answers. Great product too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/02/2022
got the GSM PIR & SIM. Works well. Contact very helpful & prompt. Very Pleased.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2022
Quick service and advice. Easy order and quick despatch.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2022
Promt delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2022
I have been using Ultra Secure Direct for the past 11 years for my security needs. They have been very helpful and extremely efficient every time I have purchased from them.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2022
Installation was very easy and the two remote sirens paired with the alarm easily. Comforting to know my yacht is alarmed and the three beeps you hear when setting the alarm reassuring.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/01/2022
Excellent product..swift delivery .highly recommend. Will use again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/02/2022
This is our 2nd camera as the 1st wildlife camera wasn't quite what we needed. The guys in the tech section where fantastic. Item was refunded and replacement sent out quickly. Great reolink products
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2022
Great product and great service. Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/02/2022
Always supply quickly and efficiently
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/02/2022
Excellent company.Website was very clear,product delivered very quickly and works very well everytime.quality kit,will expand to do rear garden.many thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2022
Good service and excellent product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2022
da600 driveway alarm. works great at 200m. no issues. would reccomend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2022
Great customer service and products. Quick delivery too. Very pleased overall A+
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/01/2022
User-friendly website. Competitive prices. Fast delivery. Excellent product.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/01/2022
good prompt service thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/01/2022
great 4g tracker and great service would definitely recommend this product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2022
Impressive service and quality product. Staff very helpful on the phone too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/01/2022
Competitive pricing with good product range and excellent customer service and advice.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2022
With a reservation about the courier who, unusually, were not up to the mark.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/01/2022
Used products for many years.always brilliant customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/01/2022
This excellent site is my first choice for drive alerts. Great products, easy to navigate site and rapid delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/01/2022
Motion sensor and additional siren easy to install. Future battery replacement needs to be done in situ so care will be required in not dropping the screw that retains each part to its backing plate. Remote control differs from that depicted in the instruction manual, but not a problem since synchronising the remote control to the motion sensor and the siren is simple.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2022
good product and speedy delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2022
Fast delivery good product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2022
I purchased an electronic door lock from Ultrasecuredirect. I had a few questions prior to purchase. I called them and spoke with one of their technical guys, who was extremely knowledgeable and gave me the answers to my questions. I purchased the product, fitted it and it works perfectly for my requirements. Excellent service and very fast delivery. Thanks guys, it was a pleasure doing business with you.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2022
excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2022
products arrived extremely promptly and were just as advertised
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2022
Very helpful and friendly staff
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