Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2021
Great item works perfect easy to set up
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2021
I bought a four camera home cctv system and installed it myself. Once up and running I had a couple of queries about icons on the screen and remote access to recordings using my iPhone. Pete responded immediately with simple answers and it took just a few minutes to implement these. I rate the equipment and after sales help to be perfect for the diy home installer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Very good, impeccable service, careful and attentive. I recommend!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2021
very happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Excellent service and advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Very competent staff who offered me a solution adapted to my situation (garage in the basement without electricity)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
I am very satisfied with my purchase and the person who advised me.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2021
The items purchased previously we have found excellent buys and all at very competitive prices. Also having had one item break being a plastic bolt which held a camera this was replaced immediately at no extra cost being very good after sales service. Many thanks. A good company to deal with.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Compliant with the order. Very good product easy to use. Very fast delivery. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
What I have been looking for a long time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Excellent reliable and solid material, delivery without problems!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
No issues, everything is fine. Good advice and good technical guidance by phone. Small material details that make all the difference!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
super, nothing but good to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Fast, efficient and available for any information => perfect :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Perfect service, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
very available site for information and follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Personalized and quick response to a leak problem of one of the posts, immediately replaced and at no cost.
Professional and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Very satisfied. Telephone reception, explanations, choices, and material (DA 600 solar + doorbell) is perfect. For my part, no issues since installation (8 months). You forget it except when it rings, in short, it does its job well, a good guardian!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Excellent service, from ordering to delivery as well as personalized technical assistance of very high level. Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Good advice and attentive to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Extremely satisfied with my last order 'UltraSecure' which is installed to this day.
From ordering to delivery everything is perfect.
Assistance during the choice, to personalize the system.
Confirmation of the order following the sending of a quote.
Very short shipping time after placing the order.
Installation/Commissioning, easy with documentary support + possibility of telephone assistance if needed.
'Quality/Price' very well positioned.
Recommended......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Available and serious customer service
Quick after-sales service following malfunction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Already a customer and I am satisfied with the items and qualified sellers, fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/11/2021
Superfast dispatch. Easy to use service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2021
Excellent communication from putting my order in all the way to delivery I was kept fully informed
Good quality products
I can highly recommend this company
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Good material, efficient, easy to install and configure, advice and telephone relationship competent, courteous, and professional.
Perfect after 7 months of installation.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Establishment. Very serious I recommend it for its professionalism. In addition, satisfied with the material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Excellent supplier, first quality after-sales service always present and effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Good quality products.
Sales team attentive to needs and good advice.
Quick and efficient after-sales service.
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Great service nothing to complain about the team is always there for any information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Great I am very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2021
very responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
You can find everything ;-)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/11/2021
Excellent website. Order placed and promptly dispatched. Items well packaged and received following day. Would definitely use again and highly recommended. Thank you Ultra Secure direct.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2021
Fast delivery. Kept in communication, good quality item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Very good. Practical and efficient.
Useful advice if necessary by phone.
Bravo !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Hello,
We have a good experience with Sécuritémarché. We received good advice and the delivery went well.
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