Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Exceptional quality-price-efficiency ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Fast order and delivery, top??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
Quick efficient shave
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Apart from having to change the provided batteries, the product works very well! Recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Order as described and shipped quickly
Very professional sales and customer service
Highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Good material that was delivered correctly, the technician is great because I called him, left a voicemail, and he called me back the next day. I believe, but this is just my opinion, that the explanatory video is not good, hence my phone call. So I recommend this seller.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/10/2020
Very good, great service. I would recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2020
All elements of my purchase were very good and the product is now installed and works very well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/10/2020
Product arrived quickly. Responded to my query phone call quickly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/10/2020
Excellent customer service. Delivered within 2 days of ordering
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2020
They were first class in getting the order to me as quickly as possible.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/10/2020
Couldn't be more happy with Ultra Secure Direct. The products are great and when I ordered a system that wasn't quite right it was really easy to switch out the wrong bits and rectify. There are loads of different product combinations for whatever you need and you can add extra bits on as you need them. Even better, when you order items together they pre-pair them for you so all you have to do is put them where you want them, straight out of the box. Items come in unprinted white packaging....would rather save on the purchase than have a colourful box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
Product matches the order. Fast delivery. Very good quality product, including the mobile application.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2020
Quick delivery, prodcut as described, what's not to like!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2020
Product I purchased was exactly what it said on the box. In fact it was excellent. I would recommend this company to my friends and colleges
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2020
Website is easy to use and narrow down what you're looking for through filters. Placing an order was no problem. Stock problem was quickly followed up with a call from UltraSecure next morning, and I was then able to choose an alternative which was delivered next day.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2020
Ordered 2 posts as requirement for motorhome insurance.
Service was spot on, with posts arriving within 3 days.
All fitted, just waiting for motorhome delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2020
Product as described! Very good! ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
FAST DELIVERY
QUALITY PRODUCT MEETING MY EXPECTATIONS
PHONE ADVICE
I RECOMMEND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2020
Small remote-controlled alarm, very useful to warn the neighboring house that its occupants are making too much noise outside at a late hour of the night.
I recommend it to anyone facing this same type of problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
Serious in both products, support, and order management.
I recommend +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
Perfect from start to finish, I highly recommend Securitemarche.
Good quality/price ratio, attentive staff, and very clear BEFORE and AFTER the order, shipping time ++...
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/09/2020
Site very easy to use. Advised when parcel due which arrived and packaged securely. All three items ordered working and of good quality.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/08/2020
Very easy to deal with. The videos are very easy to follow. Overall I would give a 5 star rating.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Alan
Thank you for the review, much appreciated
Kind Regards
Mick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2020
received on time
material conforms to the description
works perfectly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/09/2020
Good company to deal with.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/09/2020
great service and advise
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/09/2020
Great service, highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
Very well-made site, complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
Easy navigation on the site. Product matches the order and works well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2020
Good quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Excellent as with each of my orders with them!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
order as described and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2020
Nothing to report, package received quickly, well packaged. Technical service attentive and ready to inform the customer, I really appreciate these technical exchanges over the phone!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
A particularly healthy, efficient company, with great products very well positioned in terms of quality/price and a high-end telephone reception. I recommend it a thousand times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
Very satisfied with my purchases and their usefulness. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2020
Very professional, order received very quickly, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2020
Order received as expected, quality items.
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