English 
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Rating: 4 out of 5
Good material easy to set up gives all satisfactions good after-sales service
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Delivered on time.... in case of problems... well managed return
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Rating: 3 out of 5
average regarding the product
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Sorry for this feeling.
Although this product is quite new in our catalog, we have very good feedback about it.
Can you tell me more about what is wrong?
There are different solutions to assist you:
- guide you to optimize your installation and possibly the settings of the device, often it doesn't take much and we have the necessary expertise to help
- your issues may simply be related to a technical problem, a material defect or other, in which case of course the product is guaranteed for 2 years
- depending on your need, we can opt for a product exchange, which would be more suitable
- in the worst case, we can simply refund you, which aims to ensure that you are satisfied with your purchase
I see unfortunately that you have not tried to contact us before, please do not hesitate, we will be happy to help and support you.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
Sorry for this feeling.
Although this product is quite new in our catalog, we have very good feedback about it.
Can you tell me more about what is wrong?
There are different solutions to assist you:
- guide you to optimize your installation and possibly the settings of the device, often it doesn't take much and we have the necessary expertise to help
- your issues may simply be related to a technical problem, a material defect or other, in which case of course the product is guaranteed for 2 years
- depending on your need, we can opt for a product exchange, which would be more suitable
- in the worst case, we can simply refund you, which aims to ensure that you are satisfied with your purchase
I see unfortunately that you have not tried to contact us before, please do not hesitate, we will be happy to help and support you.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
A
Rating: 4 out of 5
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A
Rating: 5 out of 5
Very happy with my purchase, arrived very quickly, even during this Christmas period.
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A
Rating: 5 out of 5
Very fast shipping, high-performance product.
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A
Rating: 5 out of 5
Transaction without problems, delivery on time, material OK.
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Rating: 5 out of 5
Very available to provide all necessary explanations.
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Rating: 4 out of 5
Not being a specialist in this field, the installation was a bit laborious, but it works. To be seen in use.
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V
Rating: 5 out of 5
I have dealt with this company many times and find them easy to deal with very quick turn round and great customer service
A
Rating: 5 out of 5
Top information on order
Delivery on time indicated
Quick customer service, return within 48h.
Nothing to complain about.
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Delivery on time indicated
Quick customer service, return within 48h.
Nothing to complain about.
A
Rating: 5 out of 5
Advice and very fast delivery in accordance with the order.
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A
Rating: 5 out of 5
Nothing to complain about, impeccable telephone service and sound advice.
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V
Rating: 5 out of 5
THIS SITE IT THE BEST FOR ALL SECURITY WOULD RECOMMEND TO ALL
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the review, much appreciated
Regards
Mick
Regards
Mick
A
Rating: 5 out of 5
Good advice, excellent service, a team at your disposal. Highly recommend.
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Rating: 4 out of 5
Practical, but less powerful than I thought. In case of aggression at home, not sure that the neighbors will be alerted. Outside it is effective.
Reassuring and deterrent nonetheless.
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Reassuring and deterrent nonetheless.
A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Good professional, I recommend.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Pleasant site, good description of the material, no problem for the installation of the purchased product.. You can order!!
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A
Rating: 5 out of 5
Easy and simple site to order, fast delivery, very good installation manual, thank you
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A
Rating: 4 out of 5
ok ok
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Rating: 5 out of 5
very good nothing to say :-)
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Rating: 5 out of 5
very good advice given, exchange made without shipping costs, all positive.
The plus: your kindness
Thank you
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The plus: your kindness
Thank you
A
Rating: 4 out of 5
Good, within the norm... Thank you with a plus for the interlocutor who informed me on the phone (precise, pleasant, honest, etc...)
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Rating: 5 out of 5
Product that meets my expectations. Delivery time and place very satisfactory.
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Rating: 5 out of 5
Having purchased via the site and directly in the store, I am completely satisfied with the services of Security Market, especially the customer service.
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Rating: 5 out of 5
Delivered on time, in perfect condition and in accordance with the order
Bravo and thank you
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Bravo and thank you
A
Rating: 5 out of 5
Fast and compliant delivery, excellent advice over the phone.
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Rating: 5 out of 5
Quick order, quality product.
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Rating: 5 out of 5
Very professional telephone advice very good.
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Rating: 5 out of 5
Super
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Rating: 5 out of 5
The product arrived configured and within the expected time. Everything works, now to see the reliability over time.
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Rating: 5 out of 5
very satisfied with fast delivery
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Rating: 5 out of 5
Good product
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Rating: 5 out of 5
I have known this company for a few years. Top after-sales service with competent technicians. Company to recommend without hesitation.
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Rating: 5 out of 5
Very professional, responsive and friendly customer service. Easy to install equipment, no surprises.
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Rating: 5 out of 5
Efficient equipment and ease of commissioning
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Rating: 5 out of 5
Hopefully this doesn't change.......
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Rating: 5 out of 5
Everything went well, in a very short time and the product matches the description.
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