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V
Rating: 5 out of 5
Ordered a replacement alarm fob (2nd purchase from UltraSecureDirect), item was shipped quickly and now setup. Thank you again for another fuss free transaction.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
Summary of reviews
Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very efficient and great range
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A
Rating: 4 out of 5
correct
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V
Rating: 5 out of 5
Easy ordering process and delivered on time. Product as described and manufactured to a good quality.
V
Rating: 5 out of 5
A wide range of products, which seem reasonably priced. Order was delivered very promptly, packed securely. Instructions enclosed were clear, and additional questions were answered quickly.
V
Rating: 5 out of 5
Excellent service. My order was received the next day as requested. I was looking for French language signage and could not find what I needed in France. I would highly recommend this company.
V
Rating: 4 out of 5
The product arrived very quickly and extremely well packed.
I was originally told that I couldn't add to our security system as the product I wanted was no longer made. However I found a second hand part which was just what I wanted, when browsing the website.
It was unfortunate that the member of staff to whom I spoke was not aware of this.
To be fair, they do not usually have second hand items.
I was originally told that I couldn't add to our security system as the product I wanted was no longer made. However I found a second hand part which was just what I wanted, when browsing the website.
It was unfortunate that the member of staff to whom I spoke was not aware of this.
To be fair, they do not usually have second hand items.
V
Rating: 5 out of 5
Received goods next day, efficient prompt service.
V
Rating: 5 out of 5
Very good - easy to use
V
Rating: 5 out of 5
Excellent
V
Rating: 5 out of 5
Excellent website, efficient service and great products, thanks for your help.
V
Rating: 5 out of 5
Easy to place an order. The only thing was the system i ordered we unvailable in Spain so had to order it from the Uk and have it sent over
V
Rating: 5 out of 5
Very good company to deal with. Prompt and well packaged delivery. All items easy to set up.
V
Rating: 5 out of 5
Quick service. Got exactly what we wanted within 48 hrs
V
Rating: 5 out of 5
very good
V
Rating: 4 out of 5
Overall a really good experience using UltraSecure. Their UltraPIR is a great asset to run alongside our CCTV systems and gives a great secondary warning when on patrols.
V
Rating: 5 out of 5
No hassle, very efficient service.??
A
Rating: 5 out of 5
Very good, professional and good advice
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V
Rating: 5 out of 5
Excellent service. Very quick delivery and just what I ordered.
V
Rating: 5 out of 5
Very good - just what I wanted - delivery was very prompt & all paperwork included.
V
Rating: 5 out of 5
Easy to install and works fine. The technical and the sales team were very helpful and polite in answering the queries.
V
Rating: 5 out of 5
Delivery as expected and the alarm was set to go from the box and the after sales support was exceptional.
A
Rating: 5 out of 5
Very good and service for ordering by phone very good with good advice
Thank you
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Thank you
A
Rating: 5 out of 5
Very good, good advice, respect for deadlines, equipment conforms to what was ordered.
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A
Rating: 5 out of 5
Excellent product
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V
Rating: 5 out of 5
EXCELLENT
A
Rating: 5 out of 5
No regrets about buying
I trust the company
Thank you for the advice
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I trust the company
Thank you for the advice
A
Rating: 4 out of 5
Easy, fast and well received.
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A
Rating: 4 out of 5
good telephone advice and good preparation of detectors
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super nice
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V
Rating: 5 out of 5
Great telephone advice on which product was suitable for, easy to use website and prompt delivery.
V
Rating: 5 out of 5
Good service - the items arrived a few days earlier than scheduled.
V
Rating: 5 out of 5
Easy to order and arrived on time, ordered several times now, never disappointed and good quality items.
V
Rating: 5 out of 5
Great service. Excellent product.
V
Rating: 5 out of 5
Excellent service. Thanks
A
Rating: 4 out of 5
Fast no problem and compliant
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A
Rating: 5 out of 5
a site, a house, a staff, a customer service, advice, attentive listening; Highly recommended!!!
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A
Rating: 5 out of 5
technicians available and competent
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A
Rating: 5 out of 5
delivery conforms to the order and is within a very fast timeframe. Nothing to report
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