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P
Rating: 5 out of 5
very serious and good sav
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 3, 4 and 5 stars
Reset filtersT
Rating: 3 out of 5
Remote control problem
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É
Rating: 5 out of 5
Excellent product - The team is very competent and attentive!
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J
Rating: 5 out of 5
Excellent and professional e-commerce site.
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L
Rating: 5 out of 5
Very good quality articles. Our various correspondents are very competent, good advice and very kind.
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R
Rating: 5 out of 5
Simply very professional.
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N
Rating: 5 out of 5
The small pocket alarm is reassuring, I bought some for my elderly relatives...
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K
Rating: 4 out of 5
Serious company
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B
Rating: 5 out of 5
Excellent
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R
Rating: 5 out of 5
Fast delivery and product as described
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A
Rating: 5 out of 5
Highly recommendable at all levels
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C
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
yes I recommend it to friends
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D
Rating: 5 out of 5
Great product, easy to use, perfect for camper vans.
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L
Rating: 5 out of 5
Very good after-sales service...... Highly recommend
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J
Rating: 5 out of 5
Very satisfied with the services
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J
Rating: 5 out of 5
Great
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J
Rating: 4 out of 5
Good system, very noisy and that's what we're looking for. Remote control sometimes capricious.
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P
Rating: 5 out of 5
Good material!
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F
Rating: 5 out of 5
I am very satisfied with the ultra-secure after-sales service, I recommend
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B
Rating: 4 out of 5
Very happy with the retractable bollards. Very disappointed with the provided padlocks which appear to be the cheapest on the market, about £5 from Amazon. Already struggling with one of them and have purchased better quality.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Brian,
Thank you for your feedback and for rating us 4 out of 5. We’re glad to hear that you are pleased with the retractable bollards. However, we apologize for the inconvenience caused by the padlocks. Your comments are valuable, and we will review our product offerings to ensure higher quality standards. You mentioned you have already purchased better quality, but if you need our team to reach out regarding a replacement, please let me know.
Best regards,
The Ultra Secure Team
Thank you for your feedback and for rating us 4 out of 5. We’re glad to hear that you are pleased with the retractable bollards. However, we apologize for the inconvenience caused by the padlocks. Your comments are valuable, and we will review our product offerings to ensure higher quality standards. You mentioned you have already purchased better quality, but if you need our team to reach out regarding a replacement, please let me know.
Best regards,
The Ultra Secure Team
T
Rating: 5 out of 5
Superb service. Great product.
P
Rating: 5 out of 5
Easy to navigate site and order, quick delivery and a good product.
A
Rating: 5 out of 5
thank you great service
S
Rating: 5 out of 5
easy access telephone info great arrived as expected
D
Rating: 5 out of 5
Helpful staff, robust products, just updated mine after 8 years of use. Next day delivery available.
K
Rating: 5 out of 5
Good looking and practical posts.
Expect a few more orders as all the neighbours are asking where I got them from.
Expect a few more orders as all the neighbours are asking where I got them from.
A
Rating: 5 out of 5
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
M
Rating: 5 out of 5
very please
M
Rating: 5 out of 5
The on line ordering process was was quick and easy. The bollard arrived well packed and on time. Have since ordered and received a second bollard with the same level of satisfaction. I am now a very happy customer which I don't say very often. Well done Ultra.
M
Rating: 5 out of 5
Excellent. Arrived the next day and all set up and programmed. Very helpful. .....I've used these guys twice and would immediately do so again if needed. If you decide you want to install an alarm you kinda want to have something arrive asap that works and it worked for me!
S
Rating: 5 out of 5
Arrived next day and exactly what we were looking for, works perfectly.
R
Rating: 5 out of 5
Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available.
G
Rating: 5 out of 5
Exactly what I needed. Despatched & delivered on time. Thank you0
S
Rating: 5 out of 5
quick response to my order and the security post RB/TP 200 (BLACK) does what it says on the tin! Thankyou
K
Rating: 5 out of 5
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
J
Rating: 5 out of 5
Thank you to Ultrasecuredirect for their prompt delivery & excellent products - highly recommended.
S
Rating: 5 out of 5
Fast delivery and quality product. Highly recommended!
S
Rating: 5 out of 5
Very good
L
Rating: 5 out of 5
Excellent service, quick delivery and as described? Perfect!