Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
super alarm thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2017
An excellent service from start to finish. Staff very personable and helpful. Would not hesitate to order from this company again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
VERY GOOD
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Very good telephone reception
Clear and precise website
good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
nothing to say.. serious and professional.. timely delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2017
What I ordered arrived very quickly. I wouldn't hesitate in using them again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
serious and available
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2017
My order from Ultra secure was processed and delivered very quickly.
I'm very pleased with the product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2017
Prompt delivery. Alarm arrived as described and had remotes and sensors preconfigured.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
very good reception and precise explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
The purchased product exactly meets the needs. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2017
Received on time. Product corresponds to the order. Very easy to install and simple to operate. I recommend.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/01/2017
Good site and helpful staff.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2017
this intercom is exactly what we wanted for our driveway gates and arrived next day as requested easy to install
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2017
I have used Ultrasecuredirect many times now and they are always helpful, competitive and extremely efficient in handling orders. I would have no problem recommending them to anyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Responsive and compliant with the indications. Relevant customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
very good customer service, attentive to customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
Recently, the exchange of a product under warranty gave us satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Good product Fast shipping Average manual
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2017
Good service and back up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Good advice hotline well acquainted with the product and its equivalents. Order received quickly with pairing of all optional elements.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Excellent product, true to the description.
The GSM UltraPIR 3G Alarm is easy to set up and configure, very good quality product. Customer service is very helpful.
I highly recommend this product and this site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/01/2017
fast delivery and so easy to fit and set up would recommend to all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2017
Very good product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Very good and the telephone assistance is provided by very competent people with rare kindness and great patience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Very good. Good material delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
fast shipping and product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Very happy, works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
Material conforms and effective. Delivery times respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2017
Gave complete satisfaction
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
good product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Very good reception, and good advice for setting up the alarm and its accessories, in fact it's very simple if you follow the technical sheet, plus the system is at a very affordable price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
manual a bit brief
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Product delivered quickly, easy to install, and if you have any problems the customer service is quick (I couldn't reprogram an external keyboard they sent me the instructions directly by email)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
very attentive if needed clear site happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2017
Product and delivery conforming.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
Correct product overall to see over time
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