Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2016
Easy navigation on the site
Excellent advice given by phone. Great kindness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
EXCELLENT !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2016
very good, order received on time, I recommend this serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2016
Very good after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2016
The ordered product gives me complete satisfaction, the reception went well with tracking number, in short, all good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2016
very good, impeccable service I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Everything is perfect, good contact and quickly delivered. It's OK I recommend this site. Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
The product description matches the received item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Good quality-price ratio
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Hello, in the coming days I will order another Dakota 2500 from you.
As a commercial gesture, could you promise to include a niche for my sister?
Thank you in advance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2016
Fast shipping, good customer service on the phone, clean.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Very satisfied !!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Nothing to add, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Very good service, satisfactory product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
SUPER seller, fast shipping and excellent quality material purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Nothing to add, it's impeccable all around. Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Responsiveness and contact
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Great site, very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Fast shipping and competent technician.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good. Exceptional after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2016
Order as expected, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Fast, product well packaged, matches the products seen online ... Nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
Serious company with ultra-fast delivery, congratulations to the whole team. See you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Very practical, the product I selected meets my expectations, it perfectly fulfills my needs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2016
Clear site and company easily reachable by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
All OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Works correctly, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2016
Reliable, very fast delivery, nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2016
Very responsive after-sales service, I contacted them for help with installation, the person I spoke to was very competent. Good value for money product, I plan to recommend products from the same range to complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2016
Perfect. I use this alarm to secure an agricultural shed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2016
Very practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Excellent commercial service, very good advice before purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
No problem. In case of an issue, a contact person online without extra charge.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2016
Very good site and good contact
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
Well, I regret that there are not more explanations about the material when buying, missing some spacers, had to put interfaces
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

We apologize for your feelings. I see that you called us 3 times before the sale and 4 times after, you should not hesitate if you needed more information.
Regarding the 'spacers', I am sorry, I do not understand. As my colleague indicated to you on December 19, depending on your installation, you needed to raise the door contact due to the fact that you have a shift. However, this is not something that is provided, I cannot understand what your son-in-law had more.
What I know: these door contacts are delivered with double-sided tape, period. Do not hesitate to contact our service by phone to give us more information. We strive to respond to each request as best as we can.

Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2016
Very good, good advice
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