English 
S
Rating: 5 out of 5
Straightforward site, excellent product and very fast dispatch.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy access ordering , efficient and prompt processing , delivery super quick which is what we all want.
J
Rating: 5 out of 5
Ive dealt with ultra secure for a lot of years for security products and always found them to be spot on for delivery and after sales service advice .
A
Rating: 5 out of 5
Good communication arrived quickly well packaged
M
Rating: 5 out of 5
Excellent company to deal with, super fast delivery, what more can you ask for
A
Rating: 5 out of 5
Looks like an excellent product. Better than expected. Delivery exactly as promised.
N
Rating: 5 out of 5
Fantastic service supplying an inexpensive alarm that can be remotely monitored highly recommended
A
Rating: 5 out of 5
Great service and very helpful when I had a query
M
Rating: 5 out of 5
Excellent service, super fast delivery ++++++++++++++
J
Rating: 5 out of 5
Very good service and quick delivery, the security bollard is very good quality and I am very pleased with it.
H
Rating: 5 out of 5
Easy to navigate website, great choice of products. Very quick delivery.
H
Rating: 5 out of 5
Excellent tech and sales response and support!
J
Rating: 5 out of 5
Items turned up quickly and were exactly what we needed
M
Rating: 4 out of 5
had to wait a little longer for goods than aticipated but friendly staff alway replied to my emails i would recomend
M
Rating: 5 out of 5
Absolutely great customers service and fast delivery, would highly recommend!
P
Rating: 5 out of 5
good products fast delivery
G
Rating: 5 out of 5
good service and good price..fast delivery ..will use again ..two items bought so far //thanks
S
Rating: 5 out of 5
You made this so easy. The receiver was already set up to alert me. I just tied the eye part to a post and pointed it in the right direction. Customer services were really helpful regarding the width of the beam (20 degrees), so the cars in the Lane alongside the eye didn't set it off accidentally. Perfect, instant success. Thank you, well done.
B
Rating: 5 out of 5
As expected
A
Rating: 5 out of 5
Extremely satisfied with this product. Exactly as advertised, bright and secure for nightly movements in passages and stairwells. Delivery and order was faultless and timely.
G
Rating: 5 out of 5
Good pricing and quick dispatch
M
Rating: 4 out of 5
Left on door step on the day they said it would arrive.
G
Rating: 5 out of 5
Great website. Easy to use and informative, with plenty of support channels including the old fashioned method of speaking to someone. Brilliant.
K
Rating: 5 out of 5
Easy to order fine delivery great product well satisfied
P
Rating: 5 out of 5
Good price and quick delivery
P
Rating: 5 out of 5
Delivered next day after ordering. Installed & working.
S
Rating: 5 out of 5
First class service as previously. Thanks.
J
Rating: 5 out of 5
Delivered the next day. Not as loud as I thought it would be, but it's hard to know how loud a Db is
M
Rating: 5 out of 5
Arrived on time
S
Rating: 3 out of 5
would like the alarm to activate quicker without delay when activated. delay time in activating is ok.
Response from Ultra Secure (ultrasecuredirect.com)
Good afternoon Sir. Many thanks for your review and sharing your feedback The entry delay on the PIR is 5 seconds and the sirens is 15 seconds, which should give you enough time to deactivate the system should you have forgotten to disarm before entering, but it does seem a while when you are waiting /timing etc. We do appreciate customer feedback and try to use this information to further improve our products moving forward. Kind regards Stuart
R
Rating: 5 out of 5
Highly efficient arrangements and a good quality product at a reasonable price
L
Rating: 4 out of 5
Good
E
Rating: 5 out of 5
Our order arrived promptly and everything was as described on the website. No issues with ordering through the website.
J
Rating: 5 out of 5
Very quick delivery with same day dispatch. The alarm is as described, easy to set up and is now installed and working
J
Rating: 5 out of 5
Comprehensive selection of security posts. Very easy to find which item suited my needs. Straight forward to order and pay followed up with swift delivery. Based on my experience would definitely recommend
C
Rating: 5 out of 5
Your wireless gate to house alarms perform excellently. Good service.
L
Rating: 5 out of 5
The person in customer service was very helpful, the delivery was fast and the camera was easy to fit.
M
Rating: 5 out of 5
-
Translated reviews
E
Rating: 5 out of 5
Very good customer service and affordable staff panic alarms. The staff was very helpful as they were happy for us to collect the item on the same day. Superb Service
A
Rating: 5 out of 5
Delivery prompt and product good quality