Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
This item works very well, easy to install and I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
Nothing to complain about, everything is ok, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Nothing to say. Fast delivery, very attentive and competent staff and quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Perfect with very quick and precise responses. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
effective, responsive, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2022
good product easy to install
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2022
Very good product and therefore very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Not installed yet as I don't have a French SIM card at the moment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
Material corresponds exactly to the description. The after-sales service is very responsive to answer a few questions about the installation. I will recommend for another vehicle and I recommend this site for its quality and seriousness. Thank you to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
top after-sales service, fast delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
A team that listens
Sales advice, after-sales always available
Support to evolve your installation
Always with competence and a smile
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
I am very satisfied with my purchase, the system works perfectly and my contact knew his product well
My purchase dates back to May 2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Perfect, it works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
Perfect response.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
Order received on time, useful information and advice, advisors available for various requests.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Very good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2022
The product is very satisfactory and I received the necessary advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Perfect....fast delivery!! Technical information requested by phone, top-notch!! Site to recommend!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Exceptional customer service, who took the time to help me - in real time - to resolve a SIM card issue that prevented me from using my equipment. Security market, which has been working perfectly since.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Still as professional...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2022
Meets my expectations but shows weaknesses from time to time. Some areas (2-3%) are not always detected.
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer, Thank you for your feedback. I will ask our customer service to contact you to see how we can improve your installation. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Order delivered on time, product well packaged. Product installed and provided complete satisfaction for about 1 month. Breakdown and return of the product with a return slip and sending a new detector. Customer service worked well and the staff on the phone were very friendly. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Very good reception, fast. Very good material and good functioning. This is what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Wonderful product, at 100 meters with a pillar in front + the walls of the house, it works perfectly.
Delivery in 3/4 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2022
2 out of 4 cameras do not work, probably a WIFI problem that I could not resolve.
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer, Sorry for this inconvenience. Please know that we remain at your disposal to guide you and resolve the issues with your wifi. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2022
Apart from the siren being a bit weak, I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
I called to ask my questions.
The contact answered quickly with professionalism.
He was able to modify my order by adding an item as the preparation had not started.
The system works correctly 6 months later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Customer and commercial service always top-notch! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Order received on time.
Well advised for placing the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Valuable advice and fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2022
I am satisfied with my delivery. Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
I recommend this online store, the products are interesting, the prices attractive, the quality service and they deliver to the DOM-TOM.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2022
As for the delivery times, it's very good. The material is of good quality but the use is not as good as I thought.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Perfect overall
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Impeccable service, great clarity of the site allowing a relevant choice of products, timely delivery, products perfectly in line with expectations.
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