Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2022
Very good product and very effective
and plus fast delivery
very satisfied??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Interlocutors/technicians, sellers of very good quality, plus with a lot of friendliness and attentive. Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Online purchase and delivery went smoothly. Reliable and effective material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
Ok very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Telephone interlocutors are top for customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Very good, good advice and compliant delivery.
Quick installation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
Reactivity and availability for information are the two main points.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2023
My order was processed very fast and I was soon able to use the replacement remote.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2022
One of the best on-line companies that i have dealt with. I wasn't spending a lot of money but they provided technical support and guidance on products (several times) and have even offered to wire up and prepare some components before sending them out. Really pleasant to deal with. Although I haven't fitted the system yet it appear to be exactly as described and good value - thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/01/2023
It was easy to order and free delivery you can not go wrong keep the good work thanks a lot
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/01/2023
Very good. Good easy to follow website, also clear regarding differences between various devices. My order was received quickly, well wrapped and clearly labelled. Will use again.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/12/2022
Very prompt delivery and good advice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/12/2022
Helpful over the phone, went the extra mile to process my order quickly and get the product I needed. The Ultra-PIR unit works brilliantly and is great value for what it is.
Huge range of other security kit available too.
Highly recommended product and service received. Thanks. Vale Property Services
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2022
Great company to deal with, very helpful. I missed a bit off my order but they sorted it immediately for me following a quick call to them.
Wide range of products, fast delivery too. Excellent first purchase experience. Recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2022
The ordering process online was easy and straightforward. The item arrived promptly and was exactly as ordered. I can't fault Ultrasecure based on this order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/12/2022
Excellent job. Emailed one morning with enquiry received my order the following morning.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/12/2022
Well informed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2022
Order acknowledged immediately as delivery very fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
Excellent service and great product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Gateway beam breaker and cctv camera great pieces of kit. Think I'll add more as so impressed.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Process from ordering to delivery was seamless and fault free.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2022
I have not yet installed the kit but it was delivered quickly. I was impressed that they took the time to attach the power supply and configure the kit as a system - good customer service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2022
The company responded rapidly in sending out a new remote for my shed alarm and it now works as it should. Slightly disappointed that it's the third remote I've needed
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2022
Perfect, great service, easy and quick to contact
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2022
All the information provided was clear and accurate
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/11/2022
Good product with excellent technical support.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2022
Great service and Great product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2022
Good delivery time great product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2022
The site was esy to navigate. Delivery prompt.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/11/2022
Excellent service and constant communication up to point of delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2022
Very easy to deal with, if you have any questions about what you need the staff are always ready to help, even by the old fashioned way, by phone, speaking to a real person here in the UK. Fantastic!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/11/2022
Strongly recommend as very easy to install and pre-programmed by the seller, so I just had to plug it in and all the remotes/sensors worked
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/11/2022
Service was efficient
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/11/2022
Good product,excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/11/2022
So far—-excellent. Mind you, I have not attempted installation yet!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2022
Easy to use very positive
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2022
Great service and product, would defiantly use again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/11/2022
I purchased an alarm to go inside my beach hut which would contact my mobile when activated. Easy to install and does exactly what it said it would do. Excellent before and after sales service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2022
We purchased an infra red battery operated wireless security sensor to monitor traffic entering our property. It arrived safely and well packaged. We were not in when it was delivered but organised, via the website, to have the parcel left in our porch, which is where we found it.
Very easy to use and would definitely recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/11/2022
Rely wady site to navigate. Really impressed with delivery, earlier than advised.
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