Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
Quality equipment, very responsive customer service and attentive to the customer. Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Top quality, top after-sales service, top price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
Very good team, attentive to its customers. Thank you for your professionalism. Highly recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Easy to connect, works very well, the waves carry very far.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
The alarm's ringing is not loud enough outside and does not reach far enough.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, I am sorry for this feeling. Indeed, the siren of these small cameras is not excessively powerful (only 75db). We do not recommend this use and prefer to advise a real alarm system for better control and deterrence. The cameras are rather made to perform a 'doubt lifting' (to check remotely what happens when your alarm goes off). I remain at your disposal if necessary. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Top site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2021
Product functioning normally. I had a false alarm twice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Camera received on time. Very good operation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Serious company from order to delivery. I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/10/2021
Easy to order, quick delivery and excellent customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Very good, good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Hello and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Order received on time. Product as described. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
I am very satisfied with the purchased product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Nothing to report, compliant and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Excellent small equipment to secure a garage. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2021
Clear and precise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2021
Fast service, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very good service, very serious, great price, respects the guarantees, security market to recommend without any fear, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very practical to implement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Satisfied with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
All positive... be careful not to fall asleep!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Serious seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Well done on the after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
All products on the UltraSecure site are very well presented, clearly and precisely, both by a simple overview and by a series of very complete details. Moreover, the contact with the people responsible for answering questions is always quick and efficient. I am very satisfied.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/01/2021
Delivery within 10 days
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, See your tracking: https://trace.dpd.fr/fr/trace/2500443153036585/044/18231 Order placed: 25/01/2021 (10:42) Order shipped: 25/01/2021 (17:03) Package arrived at the relay point: 27/01/2021 (12:27) Package picked up: 27/01/2021 (14:46) Remaining at your disposal. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
I have been a customer for years and never had a problem, only solutions. Great and I will remain a customer with them without any problem Eric Lepelletier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very good staff, very competent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Nothing to complain about. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Serious and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very efficient equipment. Great quality/price ratio. Personally, I use it to secure my camper van. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Arrived on time and in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2020
Effective long-distance radio system that meets specifications.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2021
In the last test, the alarm forwarding to the external siren was no longer working. As soon as control is possible, I will check and keep you updated.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for the problems you may have encountered. As soon as you have tried, please contact our customer service again so that we can find the necessary solutions, our goal being not to leave you with equipment that does not work. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2020
Good phone support, satisfactory service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Very good
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