Customer reviews of Ultra Secure (ultrasecuredirect.com)

I recommend

received without issue, material ok, but still expensive!

finally a device that holds the distance and works through thick walls.

Not all the planned features are operational, it is regrettable. Email with photos impossible to program, discussed with ultra-secure technician.

Deadlines respected, quality material, access to batteries could be simplified.

Doesn't seem very sturdy, issues with deactivating my alarm

Order received on time.
The ordered product works correctly, to see over time

Good

Very good

Not the cheapest deal but does the job

Good purchase conforming to the description, to see over time in use

easy to order. Delivered next day

Order well received, equipment that works, very good... just the alarm (130db) that sounds less loud than I expected... otherwise all ok...

Fast delivery and good advice over the phone.

not particularly helpful pre purchase on the phone with reassurance and talking about setting up and deployment, but i went ahead and spent over £900 on a plug and play break beam system. have issues not being able to program the sim card myself and still not fixed. Eager to take my money, not so eager to fix my niggling problem. the system however is up and running and am happy with its function in our rural small holding

Hello, product not bad but in my opinion detection not fast enough.

The shed alarm and camera I purchased was disappointing far as to say if the was an intruder the alarm it's self would not scare them off , the sounder is very quite ,overall disappointed with the product

Website easy to navigate.

material that meets customer expectations

Fast shipping, easy contact

Would have been 5 stars but the wrong batteries were sent with the product, but a quick phone call to the supplier and the right batteries arrived 48 hours later, I'm happy

FLASHING RED OR BLUE LED MAINS POWER FAILURE SYSTEM 008-1560 (RED)
The unit was as described and arrived promptly. It has now been installed and is working perfectly. It is on the outside of my garage, visible from the house and is to inform us if our freezer loses power. My criticisms of the unit are minor. the box is hung on four keyhole slots, one at each corner. When installed it can be lifted free and I was concerned that it might dislodge in strong winds. i have used cable ties to make it more secure. It would have been better to simply have screw holes. Also, the lead is very short making it necessary to have or install a power point very close inside. Since normally a small hole is used to transmit the lead, installation involved having to disconnect the cable inside the unit and reconnect it once both were in place. Otherwise a hole large enough for the transformer to pass is required.
Good unit, but a longer lead and maybe some easier disconnection!

the delivery was excellent i had an issue with an item i had to send back i had to get in touch with them customer service was average

VERY EASY SYSTEM TO SET UP EVERYTHING IS ALREADY PROGRAMMED WITH THE REMOTES. NEGATIVE POINT THE FIXING SCREW BETWEEN THE WALL BRACKET AND THE BOX, TOO SMALL AND FRAGILE.

Good

Good product

Very good, fast delivery, material in accordance, very simple to install good product.

It seems to me that I received a siren that had already been used, it was dirty and the wires were poorly stripped and randomly tinned but it works correctly and is relatively powerful for its size.

Works very well, the only problem is that it is easily detachable from its support, I modified the fixing to make it harder to steal.

Easy navigation Thought shipping charges of £4.95 for a SIM card in an ordinary envelope was rather expensive

Many thanks for a very efficient, and prompt, service.

Order received quickly but not yet assembled due to confinement.

Good product but exhausting advertising and follow-ups.

Qualified staff, good advice, correct delivery and follow-up for installation.

Works very well, easy to use.

Deadline respected and top delivery nothing to complain about
On the phone on the site competent staff I recommend

No problem on the site or on the delivery. but the screw and plug set is not suitable for the product.

Very low-end remote control.
If not functional detector.

Good advice but unfortunately a categorical refusal from the after-sales service after a breakdown after 3 weeks: refusal to extend the trial period, payment at my expense

Product conforms to the order, fast delivery, very effective customer service.