English 
V
Rating: 4 out of 5
Not fitted yet therefore a score of four but seems to be a very well made and suitable for the job and the massive spring in the middle should stop it from being knocked out of the ground.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
Clear and easy too direct thru
A
Rating: 4 out of 5
it seems to perfectly match my expectations but I have not yet tested the device.
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A
Rating: 4 out of 5
Considering the product ordered: very good choice. Reliable delivery. Regarding the product: conforms to the description and satisfactory. Manual a bit brief and technical for a non-technical user.
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A
Rating: 4 out of 5
a bit light product
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A
Rating: 4 out of 5
Fast delivery. The material works but to see in the long term.
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V
Rating: 4 out of 5
Easy and straight foreward
A
Rating: 4 out of 5
The displayed performance needs to be verified
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A
Rating: 4 out of 5
Practical, effective.
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Top notch
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A
Rating: 4 out of 5
Hello,
Sorry that our response reached you late. We have a lot of requests and try as best as we can to respond quickly to everyone.
If necessary, do not hesitate to call us directly by phone, so you will get an immediate response (the number is not premium rate so no worries).
With our thanks for your order and trust.
Best regards,
Christopher
securitemarche.fr
Translated reviews
Sorry that our response reached you late. We have a lot of requests and try as best as we can to respond quickly to everyone.
If necessary, do not hesitate to call us directly by phone, so you will get an immediate response (the number is not premium rate so no worries).
With our thanks for your order and trust.
Best regards,
Christopher
securitemarche.fr
Response from Ultra Secure (ultrasecuredirect.com)
competent service, responsive and good advice and information
thanks to your sellers
thanks to your sellers
A
Rating: 4 out of 5
Good overall, there were some issues during shipping (package too heavy for the pickup point) and also damaged keys upon receipt but I still give 4 stars for the quality and the very good responsiveness of customer service. I will not hesitate to recommend this site.
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A
Rating: 4 out of 5
serious site not stingy with information
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A
Rating: 3 out of 5
the detection between the XL central and the detector is too weak. Regards
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer,
Sorry for that, I can find your exchanges with our services regarding this.
My colleague suggested a test and based on the results we can provide you with solutions, so do not hesitate to communicate with us again.
Another solution: the exchange. The range you have is the weakest transmission in our catalog, we can easily redirect you to another one, without necessarily additional costs.
Do not hesitate, our ultimate goal is for the product to be useful and used in your daily life.
Best regards,
Christopher
securitemarche.fr
Sorry for that, I can find your exchanges with our services regarding this.
My colleague suggested a test and based on the results we can provide you with solutions, so do not hesitate to communicate with us again.
Another solution: the exchange. The range you have is the weakest transmission in our catalog, we can easily redirect you to another one, without necessarily additional costs.
Do not hesitate, our ultimate goal is for the product to be useful and used in your daily life.
Best regards,
Christopher
securitemarche.fr
A
Rating: 4 out of 5
I recommend it to my friends.
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A
Rating: 4 out of 5
serious site, well documented technically easy orders, SUPER express delivery!
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A
Rating: 4 out of 5
Order executed on time, customer service is quickly reachable by phone
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A
Rating: 4 out of 5
effective!
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A
Rating: 4 out of 5
to recommend
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A
Rating: 4 out of 5
The site is very good. I have not yet installed the device, we will only do it in March 2018.
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A
Rating: 4 out of 5
Perfect order and on time...to recommend......
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
At least 4 barriers are needed to secure an entrance with 2 positioned at 1.20, one can enter very easily without triggering the alarm.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Sorry for the inconvenience felt.
We do not hide this information at all and one must be realistic with outdoor material.
You are free to install it at ground level if you wish, but this implies potential false triggers. It all depends on whether your land is fenced or not as well as the rest of your environment.
Then, an entrance can be covered with a single pair of barriers, so if you need two pairs, again it is your environment that requires it, unfortunately we cannot do anything magical in this case. These barriers already cover 100 meters in length, which is already quite significant.
However, you are not a hostage of this system, we actually offer 30 days to all our customers to try our products and return them for a refund if they do not please you.
Do not hesitate if I can be of additional help.
Best regards,
Christopher
securitemarche.fr
Sorry for the inconvenience felt.
We do not hide this information at all and one must be realistic with outdoor material.
You are free to install it at ground level if you wish, but this implies potential false triggers. It all depends on whether your land is fenced or not as well as the rest of your environment.
Then, an entrance can be covered with a single pair of barriers, so if you need two pairs, again it is your environment that requires it, unfortunately we cannot do anything magical in this case. These barriers already cover 100 meters in length, which is already quite significant.
However, you are not a hostage of this system, we actually offer 30 days to all our customers to try our products and return them for a refund if they do not please you.
Do not hesitate if I can be of additional help.
Best regards,
Christopher
securitemarche.fr
A
Rating: 3 out of 5
I received a wireless siren alarm & outdoor motion detector (F005-3820).
The light flashes work while the siren is active. When the siren stops after a minute, the light flashes remain active indefinitely. This problem is confirmed by SecuriteMarche.
In the event that the manufacturer cannot modify its product to stop the light flashes when the siren stops, I plan to use the Skylink XL solar outdoor alarm (F004-2170) as a replacement.
I have been in contact with your technical services since the date of delivery.
Best regards,
Jean-Pierre Houdard
Translated reviews
The light flashes work while the siren is active. When the siren stops after a minute, the light flashes remain active indefinitely. This problem is confirmed by SecuriteMarche.
In the event that the manufacturer cannot modify its product to stop the light flashes when the siren stops, I plan to use the Skylink XL solar outdoor alarm (F004-2170) as a replacement.
I have been in contact with your technical services since the date of delivery.
Best regards,
Jean-Pierre Houdard
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir,
Please excuse us once again for this inconvenience encountered.
It is true that we learned this at the same time as you and that the manufacturer modified the specification of the siren without warning. Although it is a slight modification aimed at improving the product for most customers, I completely understand that it may inconvenience others, especially for a use like yours.
I would like to clarify that the flashes stop if the siren is disarmed using a remote control, although in your case this is not possible.
According to your customer file, it seems that you are still in discussion with Vincent to find a solution that suits you. I will follow up with him to ensure he responds to your last email as soon as possible.
In any case, rest assured, if we do not find a solution, we will refund you without any problem.
Remaining at your disposal.
Best regards,
Christopher
securitemarche.fr
Please excuse us once again for this inconvenience encountered.
It is true that we learned this at the same time as you and that the manufacturer modified the specification of the siren without warning. Although it is a slight modification aimed at improving the product for most customers, I completely understand that it may inconvenience others, especially for a use like yours.
I would like to clarify that the flashes stop if the siren is disarmed using a remote control, although in your case this is not possible.
According to your customer file, it seems that you are still in discussion with Vincent to find a solution that suits you. I will follow up with him to ensure he responds to your last email as soon as possible.
In any case, rest assured, if we do not find a solution, we will refund you without any problem.
Remaining at your disposal.
Best regards,
Christopher
securitemarche.fr
A
Rating: 4 out of 5
enlightened
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A
Rating: 4 out of 5
serious
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A
Rating: 4 out of 5
Perfect, clear, simple and fast. ????
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Rating: 4 out of 5
b ien
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Very good telephone and internet reception, fast delivery, too bad the device was defective. Fortunately, it was not serious and everything was sorted out very quickly.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Once again, please excuse us for this slight inconvenience.
Power adapters are not systematically tested as they are very rarely defective, only the device itself is tested to ensure its operation before shipping.
Glad everything is back to normal, that's the main thing.
Best regards,
Christopher
securitemarche.fr
Once again, please excuse us for this slight inconvenience.
Power adapters are not systematically tested as they are very rarely defective, only the device itself is tested to ensure its operation before shipping.
Glad everything is back to normal, that's the main thing.
Best regards,
Christopher
securitemarche.fr
A
Rating: 4 out of 5
Fast delivery
Simple alarm to assemble and program
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Simple alarm to assemble and program
A
Rating: 3 out of 5
Competent and attentive sales service. Fast delivery. Product matching our expectations.
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V
Rating: 3 out of 5
This would have been a 5 star review but I have had a negative experience regarding being charged for an item that I had already paid for. I have tried to explain the situation regarding the over charging but it keeps getting rebutted back to me with them saying that I have been charged correctly,which I haven't. Going round in circles so I suppose I will have to let the money go,must be how they make a profit? A shame really as someone at work had asked if this company was okay as they wanted to make an order but after my experience I had to say no. Positive was the order arrived quickly and undamaged.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Customer
We are sorry you feel this way, but we have explained to you that we charged you correctly after you changed your order, and tried to explain how, it was double checked here by our accounts department to ensure this was correct. We really are not in the business of overcharging anyone, and we are really sorry you feel this way.
We are sorry you feel this way, but we have explained to you that we charged you correctly after you changed your order, and tried to explain how, it was double checked here by our accounts department to ensure this was correct. We really are not in the business of overcharging anyone, and we are really sorry you feel this way.
V
Rating: 3 out of 5
It would be good to clarify exactly what item does what as several appear at first glance to do the same thing. Maybe have a chart comparing the options and capabilities of each device
V
Rating: 4 out of 5
exellent
A
Rating: 4 out of 5
Some errors in the provided instructions not always very clear fortunately good phone contacts.
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A
Rating: 4 out of 5
Fast shipping, compliant material.
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A
Rating: 4 out of 5
It is good but we have some false triggers.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
We often have small tips and tricks to provide to avoid this kind of triggers that are due to the installation environment. If this is not the cause, it may also be a material problem, which is obviously under warranty and therefore exchangeable.
Please feel free to send us photos by email so that we can guide you.
Best regards,
Christopher
securitemarche.fr
We often have small tips and tricks to provide to avoid this kind of triggers that are due to the installation environment. If this is not the cause, it may also be a material problem, which is obviously under warranty and therefore exchangeable.
Please feel free to send us photos by email so that we can guide you.
Best regards,
Christopher
securitemarche.fr
A
Rating: 4 out of 5
I bought this product because I was confirmed by email that it could be powered by a transformer on 220V.
When I received it, I noticed, as did your technician, that this was not possible.
Nothing to report for the rest.
Translated reviews
When I received it, I noticed, as did your technician, that this was not possible.
Nothing to report for the rest.
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Indeed, I had not thought of this detail, it would prevent the principle of 'backup batteries', sorry.
Best regards,
Indeed, I had not thought of this detail, it would prevent the principle of 'backup batteries', sorry.
Best regards,