Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2016
No problem, it's professional. So far satisfaction in every way.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/01/2016
Good
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 25/01/2016
Blah
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2016
very good delivery
tracking and technical support almost very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2016
Good, nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2016
We can trust them
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2016
no problem
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/01/2016
They would have had an excellent but they sent one rawlbolt with a washer missing.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2016
Good quality services
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2016
listening to my questions about the product and competent
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/01/2016
Great service over chat-link and with quick delivery of product.
Product easy to install. Alarm a little quiet, but should work a deterrent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2016
good follow-up of the order until reception
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/01/2016
Delivery and service were first rate but I am still a bit concerned with the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2016
Nothing to complain about, everything is perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2016
good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2015
Very good in speed and order well received.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/01/2016
Well layed out.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2016
Very good service. Bought a garage alarm from them and it have already been configured so it was just a matter of fitting.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2016
Only bought a SIM card , but spoke to them first and pleased to say very quick to answer and very helpful. I will definitely use them again. BUT £4.95 postage tor a SIM card !!!!!!!!!!!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/01/2016
Website has some overwrite issues on an iPad.
Given how expensive the items are (for a doorbell) would have appreciated some telephone feedback (I know you are busy but may now not recommend).
The support pre buying was very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2015
Good service attentive to the customer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2015
nothing to say, it's serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2015
professional and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2015
Easy to install
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2015
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2015
The downsides = the price, the delivery
everything else OK
G Guelin
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2015
Good product. Easy to install. However, the manual is in another language. I haven't tested if the sensor works up to 100 m but for 6 m no issues.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/12/2015
Came quickly, product works well
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/12/2015
as described
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/12/2015
Fit for purpose.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2015
Good prices and service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2015
On time , vey good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2015
small 'downside' regarding technical advice: I ordered a bag alarm. I had asked if the 120 decibels announced were real....and I receive a device that could just serve as an alarm clock as the sound is very low, very little deterrent actually!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2015
very good
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2015
Was a component short , but after phone call it arrived the next day. Very good response.
The alarm works well. Would be improved if alarm setting indicator was say 2 beeps and unalarm 1 beep rather than just slightly different tones.
Overall very good.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/11/2015
Good service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/11/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2015
Very good website.
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