Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2015
EFFECTIVE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2015
nothing to say very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2015
trustworthy site for shipping goods but product purchased already damaged after a month, too poor quality...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2015
fast shipping, product conforms to the announced description, nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2015
Fast shipping and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2015
Serious, fast, tracked products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2015
Purchase: Dakota WPA-3000E kit for vehicle detection.
Installed for 1 month.
Good but the distance for the detector is less than advertised (3-5m), it needs to be buried in the middle of the alley (or max: 2m).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2015
Order ok, customer service ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2015
Fast delivery and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2015
The products received are in line with the order, that's the strong point. But the negative point, the delivery does not correspond to the requested delivery method. You sent it to me by post WITHOUT SIGNATURE, which costs less than the delivery to the relay point that I paid a bit more for. So, I had a doubt while waiting for the arrival of the package. So the package tracking is not very clear. It was always marked 'package in delivery', and even you, you do not know exactly if the package has arrived. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2015
Attention to packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2015
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2015
Reliable and pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2015
easy to install but one of the three remote controls only worked for 2 days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2015
very responsive,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2015
Effective and easy-to-install equipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2015
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2015
several shipments for good operation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2015
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2015
Order delivered on time and conforms. Material working well despite the material condition between the two modules (distance + thick walls).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2015
Serious company and product corresponding to the catalog. Processing and delivery time a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2015
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2015
Well advised by a person knowledgeable about the products sold on this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2015
Fast delivery. Product conforms to the technical description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2015
serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2015
Do not hesitate to contact them to validate your project with them. The team is good advice and responsive. Good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2015
Good material, reliable, reasonably priced. I am satisfied E.L.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2014
Deadlines respected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2015
the translation of the user manual for the materials leaves something to be desired!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2015
responsible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2015
announced deadline respected, equipment compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2015
good, no complaints to make, very good welcome on the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2015
delivery within the deadlines
adjustment notice a bit 'light' especially for the sensitivity of the detector
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2015
a few small connection problems during a call from outside the bell worked but I could not answer.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2015
Nothing extraordinary
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2015
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2014
Well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2014
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2014
everything ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2014
satisfied with the order and delivery and also with the after-sales service as I needed information regarding the user manual
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