English 
A
Rating: 5 out of 5
FAST DELIVERY
Translated reviews
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Received quickly, it's simple and the alarm is very loud, a small plus the lamp is small but sufficient for emergencies
Translated reviews
A
Rating: 5 out of 5
Product and delivery in line with our expectations.
Translated reviews
A
Rating: 5 out of 5
Material of very good quality, reliable. Customer contact is excellent and provides good advice.
I appreciate the free shipping
Translated reviews
I appreciate the free shipping
A
Rating: 5 out of 5
Following a first order that did not meet my expectations, I contacted the sales team by phone, very good welcome, good advice for another alarm, return of my first system, shipping costs at my expense. The new alarm works very well, I am very satisfied.
Translated reviews
A
Rating: 5 out of 5
in accordance with commitments
Translated reviews
A
Rating: 5 out of 5
Good product and fast delivery
Translated reviews
A
Rating: 5 out of 5
quality product
Translated reviews
A
Rating: 5 out of 5
good product but especially well advised by phone. Very professional and friendly person
Translated reviews
A
Rating: 3 out of 5
Remote control ordered to replace an old very fragile model it works but the item arrived with a scratched case obviously a recycled product.
Not very serious!
Translated reviews
Not very serious!
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
No, this is absolutely not normal, and we do not work like that.
Did you properly remove the protective plastic? It does indeed have a 'scratched' appearance but it just needs to be removed, it protects the product from scratches.
If that's not it, just contact us and we will exchange it without any problem. During transport, it may happen that an item gets damaged, unfortunately, I hope you can understand that.
The marked items, called 'refurbished', are sold in a separate section on our site, at a reduced price. If you did not order through this channel, then you should have received a completely new remote control verified by us.
Remaining at your service.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
No, this is absolutely not normal, and we do not work like that.
Did you properly remove the protective plastic? It does indeed have a 'scratched' appearance but it just needs to be removed, it protects the product from scratches.
If that's not it, just contact us and we will exchange it without any problem. During transport, it may happen that an item gets damaged, unfortunately, I hope you can understand that.
The marked items, called 'refurbished', are sold in a separate section on our site, at a reduced price. If you did not order through this channel, then you should have received a completely new remote control verified by us.
Remaining at your service.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
A
Rating: 5 out of 5
Product in line with expectations, delivered quickly
Translated reviews
A
Rating: 5 out of 5
Quick technical and commercial assistance. Quality material.
Translated reviews
A
Rating: 5 out of 5
a site that brings only happiness, professionalism and quality, delivery time and package impeccable, I recommend this site without any problem
Translated reviews
A
Rating: 5 out of 5
Very satisfied. No installation problems.
Translated reviews
A
Rating: 5 out of 5
everything was perfect on my end delivery respected, and the alarm easy to install,
Translated reviews
A
Rating: 5 out of 5
Fast shipping, well-protected product.
Translated reviews
V
Rating: 5 out of 5
Completely straightforward to view the items on line, to place an order and subsequently to receive the item exactly on the time and date forecasted. Excellent in every respect.
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
fast delivery product conforms to my desire
Translated reviews
A
Rating: 5 out of 5
Very satisfied with the product serious company very friendly when asked for information by phone! product delivered quickly and easy to operate!!! I recommend this brand!
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Good quality material
Translated reviews
Good quality material
A
Rating: 5 out of 5
Excellent welcome and quality service and customer follow-up with a lot of attention this is very rare I highly recommend this establishment 100% I am very satisfied with my alarm system and in case of problem the customer service is very serious and helpful
Translated reviews
A
Rating: 5 out of 5
Good welcome, good assessment of needs, material adapted to my needs, see effectiveness over time. To recommend
Translated reviews
A
Rating: 5 out of 5
impeccable customer service and good products!
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend! without any problem
Translated reviews
A
Rating: 5 out of 5
Impeccable. Material, delivery time, correct prices, nothing to complain about. With eyes closed!
Translated reviews
A
Rating: 5 out of 5
Good advice on the phone to replace a product that is no longer available.
Translated reviews
A
Rating: 5 out of 5
very satisfied very fast
Translated reviews
A
Rating: 5 out of 5
Good simple products and not very expensive.
Translated reviews
A
Rating: 5 out of 5
Material ok and fast delivery
Translated reviews
V
Rating: 5 out of 5
Excellent quality products that are delivered quickly and hassle free. Even followed up with a phone call shortly after the initial purchase to confirm some custom details with me. A very good service all round.
V
Rating: 5 out of 5
everything arrived on time, well packed with east to foloow instructions.
well done
well done
V
Rating: 5 out of 5
Site was very easy to use .delivered very quick .customer service was really good xx
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking the time out to send a review for us, much appreciated
Regards
Mark
Regards
Mark
V
Rating: 5 out of 5
I was able to find what I wanted without difficulty. Ordering was easy and delivery time was excellent. Items ordered were put into service and are working perfectly.
V
Rating: 5 out of 5
very good range of alarms and fast delivery
V
Rating: 5 out of 5
Clear website. Easy to order and quick delivery.
V
Rating: 5 out of 5
Ordered dummy CCTV camera. Good website and easy to use Camera arrived quicker than expected. Professionally packaged. Product didn't disappoint. Good price Excellent. Buy with confidence.
V
Rating: 5 out of 5
PIR & Remote Control Alarm System With Two Sirens.
I will start with the downside: I had to order on the UK site, have it shipped to a family member and posted to Italy due to the extortionate delivery chares and poor exchange rate making my order nearly fifty pounds more expensive on the EU website.
The plus easily out weighs the above as delivery was quick and the items well packed with batteries included in two of the units, the Solar powered siren did not include batteries as you have a choice of NiCad or Alkaline.
The units were pre synchronised so all I had to do was install the PIR and remote alarm in my shed and the and the solar alarm on an outside wall then test it all. Everything worked first time.
The alarm in the PIR and the internal remote operate 5 seconds apart and the external alarm after a further 15 seconds which hopefully, will frustrate the opportunist thief. The external alarm has an anti-tamper switch which will activate the whole system if the unit is opened so even if a thief removes the batteries to silence the external alarm the internal remote alarm continues to sound.
Overall a well priced comprehensive deterrent system that is easy to use with a simple two button remote control `on or off'.
I will start with the downside: I had to order on the UK site, have it shipped to a family member and posted to Italy due to the extortionate delivery chares and poor exchange rate making my order nearly fifty pounds more expensive on the EU website.
The plus easily out weighs the above as delivery was quick and the items well packed with batteries included in two of the units, the Solar powered siren did not include batteries as you have a choice of NiCad or Alkaline.
The units were pre synchronised so all I had to do was install the PIR and remote alarm in my shed and the and the solar alarm on an outside wall then test it all. Everything worked first time.
The alarm in the PIR and the internal remote operate 5 seconds apart and the external alarm after a further 15 seconds which hopefully, will frustrate the opportunist thief. The external alarm has an anti-tamper switch which will activate the whole system if the unit is opened so even if a thief removes the batteries to silence the external alarm the internal remote alarm continues to sound.
Overall a well priced comprehensive deterrent system that is easy to use with a simple two button remote control `on or off'.
V
Rating: 5 out of 5
Early days but working ok does the job
V
Rating: 5 out of 5
All good arrived on time and well packaged