Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 832 published reviews

5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 01/02/2019 à 08h53 following a purchase from 10/01/2019

Package arrived quickly, good advice after receipt for me

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Acheteur Vérifié

Published on 01/02/2019 à 08h52 following a purchase from 04/01/2019

meets my expectations

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Acheteur Vérifié

Published on 01/02/2019 à 08h50 following a purchase from 24/01/2019

Perfect
I recommend this company

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Acheteur Vérifié

Published on 01/02/2019 à 08h50 following a purchase from 14/01/2019

Very professional, a salesperson contacted me after my order to ensure that the ordered item was compatible with my installation... THANK YOU

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Acheteur Vérifié

Published on 01/02/2019 à 08h50 following a purchase from 22/01/2019

Perfect.

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Verified Buyer

Published on 31/01/2019 à 22h32 following a purchase from 18/12/2018

Very quick to deliver, very courteous with query.

Verified Buyer

Published on 30/01/2019 à 18h22 following a purchase from 23/01/2019

Alarm does exactly what it says, I bought it for my workshop and it's seriously loud and, despite not pointing directly at the door, it catches everything. It's easy to use to enable and disable the alarm and can be turned off from outside before going in. It also beeps to let you know it's worked. I was a bit dubious about how good it would be but I'm so impressed and especially for the price which I think is very reasonable for the quality of the item
In relation to customer service, I sent quite a long email with some very specific questions and they got back to me really quickly and were very helpful, even dissuading me from purchasing a more expensive item as I didn't actually need it.
Really easy to set up and install.
All in all I could not be happier

Verified Buyer

Published on 30/01/2019 à 16h32 following a purchase from 23/01/2019

Very quick service excellent product

Verified Buyer

Published on 29/01/2019 à 13h35 following a purchase from 21/01/2019

great service and support, will use again.

Verified Buyer

Published on 28/01/2019 à 21h16 following a purchase from 19/01/2019

Excellent product.. Strong andwell made. Able to track order ecery step of the way.

Verified Buyer

Published on 28/01/2019 à 13h23 following a purchase from 21/01/2019

Delivered exactly as ordered very prompt service.

Acheteur Vérifié

Published on 25/01/2019 à 13h56 following a purchase from 14/12/2018

A very serious site that gave me complete satisfaction.
The wireless villa intercom, with the help of customer service, was able to be installed and works perfectly.
The reception is careful, the people are friendly and the delivery times are respected.
To recommend without any hesitation!

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Verified Buyer

Published on 24/01/2019 à 14h08 following a purchase from 16/01/2019

Very Good

Verified Buyer

Published on 24/01/2019 à 13h07 following a purchase from 14/01/2019

Comprehensive choice of alarm products and good description of their uses etc.

Verified Buyer

Published on 24/01/2019 à 12h49 following a purchase from 14/01/2019

Prompt delivery, good product.

Verified Buyer

Published on 23/01/2019 à 20h21 following a purchase from 16/01/2019

Very helpful when i spoke to them , easy to use site and a great product delivered quicker than they said.

Verified Buyer

Published on 22/01/2019 à 17h22 following a purchase from 14/01/2019

This website is very clear and easy to use. I ordered my goods with no trouble at all, and they arrived perfectly in 2 working days. I would have no hesitation in using this company again.

Verified Buyer

Published on 22/01/2019 à 14h28 following a purchase from 15/01/2019

Very prompt delivery very pleased with item purchased and I will certainly recommend you to other people thank you for your help Alma

Verified Buyer

Published on 21/01/2019 à 19h27 following a purchase from 13/01/2019

Easy order process and fast delivery.

Verified Buyer

Published on 21/01/2019 à 13h59 following a purchase from 14/01/2019

Brilliant good quick Service well pleased with every thing highly recommend

Verified Buyer

Published on 21/01/2019 à 13h21 following a purchase from 11/01/2019

very efficient, fast delivery , good seller

Verified Buyer

Published on 21/01/2019 à 13h11 following a purchase from 12/01/2019

service couldn't have been any better

Acheteur Vérifié

Published on 19/01/2019 à 07h18 following a purchase from 28/12/2018

Very satisfied with the ordered items.

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Verified Buyer

Published on 18/01/2019 à 18h04 following a purchase from 10/01/2019

Very good

Verified Buyer

Published on 18/01/2019 à 17h38 following a purchase from 10/01/2019

ACCURATE, INEXPENSIVE, VERY PROMPT DELIVERY SERVICE

Verified Buyer

Published on 18/01/2019 à 14h39 following a purchase from 11/01/2019

Website clear and easily understandable , item bought was terrific,very strong ,I'm most impressed , overall really pleased with the whole transaction.

Verified Buyer

Published on 18/01/2019 à 14h28 following a purchase from 10/01/2019

Fast & reliable

Verified Buyer

Published on 18/01/2019 à 13h23 following a purchase from 11/01/2019

Great service & product

Verified Buyer

Published on 17/01/2019 à 23h53 following a purchase from 08/01/2019

I am very impressed with the 'GSM ULTRADIAL' ALARM system i purchased. We are using it in a house we are currently renovating. Knowing the system is in operation gives me great peace of mind when not on site. Many thanks to the ULTRA SECURE team for pairing up the system prior to despatch. Regards PM

Acheteur Vérifié

Published on 17/01/2019 à 21h16 following a purchase from 24/12/2018

very efficient, serious and fast

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Verified Buyer

Published on 17/01/2019 à 14h27 following a purchase from 09/01/2019

Excellent

Acheteur Vérifié

Published on 17/01/2019 à 13h48 following a purchase from 17/12/2018

Serious and fast, I recommend this site

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Acheteur Vérifié

Published on 17/01/2019 à 10h31 following a purchase from 19/12/2018

Very satisfied, quality material and very responsive and friendly customer service. Thank you

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Verified Buyer

Published on 16/01/2019 à 18h19 following a purchase from 08/01/2019

Very good

Verified Buyer

Published on 16/01/2019 à 12h28 following a purchase from 13/12/2018

Arrived the next day, very impressed!

Verified Buyer

Published on 15/01/2019 à 19h12 following a purchase from 03/01/2019

Excellent service and very helpful

Verified Buyer

Published on 15/01/2019 à 16h59 following a purchase from 07/01/2019

Very good

Verified Buyer

Published on 15/01/2019 à 14h16 following a purchase from 08/01/2019

SYSTEM WORKS WELL

Verified Buyer

Published on 14/01/2019 à 16h24 following a purchase from 05/12/2018

Easy to use.

Verified Buyer

Published on 14/01/2019 à 14h58 following a purchase from 23/11/2018

Excellent product & excellent service with 1st class delivery