Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Very good for delivery and your kindness.
A bit disappointed with the material because the 'siren', if we can call it a siren, is not very loud.
Thank you anyway
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
Product compliant of good quality to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Good welcome!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2017
good welcome!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2017
Delivery time respected, product conforms to the order, no issues. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2017
Very good mail order site. Very efficient after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2017
Efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2017
Good advice, fast delivery and product conforms
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/05/2017
Great, used them for several years and good communication and technical support.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2017
The product is suitable but, you never know if the alarm is activated or passive. One time out of two, thinking I activated it before closing the door, I realize during the next visit that the alarm does not trigger
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Please excuse us for this inconvenience. I see that you exchanged about this with a technician yesterday and that you need to keep us updated on the results. In the meantime, another tip that does not seem to have been mentioned: did you know that this alarm has an exit delay? This allows you to be sure that you have activated the system properly (the arming beep) and gives you time to leave the premises without the system triggering. We remain at your disposal if necessary. Best regards, Christopher securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2017
Fast and efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2017
Top class, works straight out the box, highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
Very professional... Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
They offer things that you can't find anywhere else. When you call, you get good advice. The product meets my needs. It is already programmed so easy to install. In short, I am delighted!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/05/2017
Could not fault the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
Very serious site. Attentive and very competent staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
VERY SERIOUS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2017
Product conforms to the order delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2017
Complete, clear and very intuitive site. As for phone relations, they are of rare quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2017
fast delivery and material corresponding to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
effective. reactive technical service when requesting user manual product corresponding 100% to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
VERY CLEAR SITE PERFECT SERVICE!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2017
very good both commercially and for technical advice as well as for the welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2017
Fast service and quality material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2017
Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2017
securitemarche very serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2017
good performance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2017
Clarity, precision, respect for commitments, compliant material, everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2017
I have already recommended the site to a neighbor who was a victim of the same burglary. Best regards. H.jp
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2017
Delivery on time. Product meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2017
simple, practical, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2017
I had a small issue with the siren, the customer service responded immediately by sending me another unit, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2017
The customer service is very close to the clientele to resolve a small problem I had, 2 additional sirens were forgotten during the shipment of an order. The problem was resolved quite quickly.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello Sir,
Once again, sorry for the inconvenience caused.
According to your file, everything seems to be in place now, but do not hesitate to contact us if necessary, we remain at your disposal.
Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
deadlines respected, perfect product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2017
What else?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2017
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2017
Perfect
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