Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3 and 5 stars

Reset filters
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/09/2016
Good company to deal with. 2 missing items were very quickly sent out the next day along with a replacement fob for a faulty unit. Would happily order again. Elliot, Edinburgh.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2016
Excellent service. The help line and customer service is second to none
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2016
Excellent products
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/09/2016
Ultra Secure provided an excellent service, replied promptly to my questions, web site easy to use and the delivery was prompt. An excellent product.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2016
Fast shipping. Very good products. And very good advice by phone. I highly recommend this site and its products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2016
GOOD FAST DELIVERY
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2016
Good products, a very responsive and very professional team, finally a good quality-price ratio
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2016
product conforms to the description,
very fast and careful shipping,
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/09/2016
Prompt
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2016
The delivery was in every way compliant with my order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2016
everything was done properly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2016
Very good service attentive to customers thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2016
Small stock issue, but a solution was quickly found.
Very good site, very attentive staff, very correct material.
I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2016
very good and easy to install. I am very satisfied
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/09/2016
Good products, well priced
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2016
serious - competence - service - reliability
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/08/2016
One of the best companies I have dealt with
will really recommend to my friends service is second to none.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2016
Really good quality video and stills in both day and night light. Excellent value
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2016
Very explanatory site and if needed excellent support and advice by phone. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2016
A quick response to a question and delivery in 24h for a product of very good quality at a very good price. What more could you ask for!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2016
Reliable and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2016
compliant and easy to use material, fast delivery
very good
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/09/2016
excellent 5 star product 5 star service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/09/2016
Very good and informative
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/08/2016
Arrived very quickly, easy to set up, only downside is the screw holding the bracket to the rear cover of the PIR unit is tiny and great care is required when fitting bracket. I purchased the alarm with the sim card and extra siren and would certainly recommend it.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/09/2016
good quality products, vary helpful and knowledgeable staff.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2016
Excellent contacts both by email and phone, a friendly and dynamic team that knows how to find solutions to customer problems, such as a GSM transmitter with power cut detection compatible with my alarm system of over 20 years!!! Effective technical support, compliant material and fast delivery, everything works well, completely satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2016
Nothing to report
Fast service, compliant product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2016
Very complete
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/08/2016
Excellent service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2016
Very good product compliant with the order and especially devices already synchronized with each other. Really nice to only have the assembly to do.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2016
Very serious with impeccable order tracking
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2016
very good communication very good after-sales service thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2016
I am very happy with this purchase!
Best regards
R.B.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2016
I recommend this site! fast and careful delivery, and if needed the online advisor is very pleasant and efficient.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2016
Everything is perfect. Timely delivery, the material works perfectly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2016
Very well organized site, orders shipped very quickly, perfect packaging and installation advice. Great, to recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2016
I would recommend the site
but the ads "banners" on other sites resulting from a visit to your site are a bit heavy
thank you and see you soon
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for your feedback as well as your order and trust.
Regarding Google ads, please note that you can remove them using the small cross located in the corner of each banner. Unfortunately, we cannot control these on a case-by-case basis.
You can also disable all advertising generally by searching on Google: "google remove ads".

Remaining at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2016
In line with expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2016
Simple and effective
Easy to use product
Translated reviews
We use cookies for audience measurement and improving user experience.