Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
Serious site. Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2016
Good product, meets our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2016
Trustworthy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2016
You can order with complete confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2016
Order meets expectations. very short delivery time. Already a customer, I am once again very satisfied. Company to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Very well advised, I was able to carry out my installation without any problems
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2016
Alarm manual no video in French on the site, too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2016
Serious, available, very good advice. I will recommend your services
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2016
I haven't tested the equipment yet except for the TV simulator which did not convince me at all... So I called customer service with whom I had very good contact. They looked for an alternative solution and then offered me a refund after return. I am therefore very satisfied with the service and I recommend the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
Effective and professional advice. High-performance products at competitive prices. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2016
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
Perfect transaction and good follow-up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2016
Helpful, responsive and knowable Im impressed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
Staff very very friendly and attentive. Unfortunately, it doesn't work for me. But I won't forget this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2016
Received in 48h. Good service advisor. Made several attempts to verify the seriousness of the product: perfect! Very good quality ratio. Too bad there isn't a commercial gesture for the purchase of several detectors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2016
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2016
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2016
Very good, product meets my expectations and fast shipping. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2016
The equipment has satisfied me, beyond my expectations, however it must be well sold by other sites! But it is rare to find such good technical support. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2016
Well-organized site, easy order entry, secure payment without problems, fast shipping, material perfectly matching its description and functionalities: all positive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
Very satisfied with the company that I recommend. Staff always available and very competent, attentive. Very professional staff.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2016
Works very well, very good product I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
Very satisfied with the phone reception and the advice given! Material received very quickly and in perfect condition. Highly recommendable site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
Product conforms to the description made. Delivery time respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2016
Nothing to complain about, superb. !!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2016
Very good advice and assistance by phone. Real dedicated customer service. I will recommend this site because I am sure to have follow-up and real advice regarding my needs. Regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
10 out of 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2016
Product conforms to the description. Received quickly in a secure transport package. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Fast, efficient, product conforms! I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2016
Order shipped quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2016
Even though I haven't yet managed to finalize the product setup, I find it remarkable and, contrary to the claims of its competitors, it keeps its promises (announced distances maintained). Remarkable customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
super!!!! very good site, no problems!!! I recommend it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2016
Technical description to improve.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Very good. Attentive contact by phone, very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Delivery time correct, material conforms to the description on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2016
Very good advice from a phone contact. We are dealing with professionals who know their products.
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