Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2016
fast, good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2016
Net not too complicated attractive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
very serious. Listening to the customer. Very efficient and persevering technician for the proper functioning of the equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
very good competent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2016
THE HOMEPAGE IS NOT VERY READABLE THERE ARE TOO MANY AD TOPICS AND OTHERS.
I THINK THE BEST HOMEPAGE I KNOW IS GOOGLE'S CLEAR AND STRIPPED.
I AM JUST A CUSTOMER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
fast shipping of my order and very relevant documentation, I recommend this site for its professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2016
small transformer problem..., changed quickly, very good follow-up, very serious thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Very good, impeccable and personalized service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
Nothing to report, fast, compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2016
Very professional welcome and excellent follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2016
Very good, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2016
Excellent order follow-up!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2016
Description of what I bought moderately compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2016
Very good mention for after-sales service by phone:
friendly, diligent, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2016
very very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
Package delivered on time and compliant with the order. Documented and easy installation of the alarm and sensors. Perfect overall.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
good product, simple installation instructions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2016
good advice by phone and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2016
very happy with very serious customer service, would recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
No problem, delivery on time, perfect information by phone for installation, good value for money equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2016
perfect excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
serious - precise - keeps its promises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2016
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2016
On time; very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
Serious site. Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2016
Good product, meets our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2016
Trustworthy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2016
You can order with complete confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2016
Order meets expectations. very short delivery time. Already a customer, I am once again very satisfied. Company to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Very well advised, I was able to carry out my installation without any problems
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2016
Alarm manual no video in French on the site, too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2016
Serious, available, very good advice. I will recommend your services
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2016
I haven't tested the equipment yet except for the TV simulator which did not convince me at all... So I called customer service with whom I had very good contact. They looked for an alternative solution and then offered me a refund after return. I am therefore very satisfied with the service and I recommend the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
Effective and professional advice. High-performance products at competitive prices. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2016
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
Perfect transaction and good follow-up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2016
Helpful, responsive and knowable Im impressed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
Staff very very friendly and attentive. Unfortunately, it doesn't work for me. But I won't forget this site.
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