English 
A
Rating: 5 out of 5
Perfect fast delivery
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Pleasant phone contact, attentive to the customer, and quality information. Very satisfied
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A
Rating: 5 out of 5
Order delivered quickly. Items compliant. Interesting price. Good site. Only remark: The invoice in lowercase letters and the display of text on the site is very pale and lacks contrast.
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A
Rating: 5 out of 5
Very efficient and aware of the specifics of the overseas territories!
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A
Rating: 5 out of 5
Very fast, ordered Wednesday at 3:30 PM, received order Friday at 12:30 PM by delivery person
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A
Rating: 5 out of 5
Ideal transaction. Fast shipping. Excellent communication. Small issue at startup due to a lack of understanding on our part. Small issue quickly resolved by the availability and professionalism of a technician called for help. Thanks again.
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A
Rating: 5 out of 5
Nothing to report, keep it up.
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V
Rating: 5 out of 5
Great service, good products & prompt delivery, well packaged items.
A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Order received with an explanatory note in French because the document is in English. Happy with the product.
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A
Rating: 5 out of 5
Perfect!
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V
Rating: 5 out of 5
Detector and receiver work well and are doing exactly what I wanted them to. So far no false alarms. I had a model very similar to this from UltraSecure a few years back and was plagued by false alarms and then it packed up all together. I risked a similar model because of the low price and so far it seems I had was just unlucky last time. I have made my own box for the PIR which is screwed to the wall near the side entrance to our house.
V
Rating: 5 out of 5
Great speedy service. Product as described and easy to install.
V
Rating: 5 out of 5
The service was excellent, the equipment not so good. The PIR alarm for my caravan was supposed to mount on a stem with a ball that allowed it to be positioned as wanted. The screw supplied to fasten the PIR to the stem would not go in - eventually the stem broke. I fastened it by putting a screw through the hole in the back cover of the PIR, and placing cardboard under the top part to angel it down. The actual PIR works great,
V
Rating: 5 out of 5
Excellent service
V
Rating: 5 out of 5
Easy to use and great products ,bought alarm for caravan and will get again for shed and garage
V
Rating: 5 out of 5
Very good and informative
A
Rating: 5 out of 5
Staff attentive. Very good contact. To recommend.
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V
Rating: 5 out of 5
Very prompt service...would definitely recommend
V
Rating: 5 out of 5
Excellent service and ultra quick delivery
A
Rating: 5 out of 5
Good advice to align issues and installation of elements that best meet expressed wishes without investing a fortune in a gas factory. Competent and available agents.
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V
Rating: 5 out of 5
good, easy to navigate and prompt delivery of goods purchased
V
Rating: 5 out of 5
Excellent all round services
V
Rating: 5 out of 5
Everything went as planned order dispatched quickly and on time.
A
Rating: 5 out of 5
Availability of interlocutors, courteous, attentive to requests, responsive.
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V
Rating: 5 out of 5
Excellent customer service - resolved a problem with the product quickly and efficiency.
A
Rating: 5 out of 5
Not only a fast delivery but also precise and attentive technical support service, always ready to help. Moreover, following the sending of an additional part, a phone call from customer service to ensure the good reception of this part and its functioning, such service is quite rare, well done to the market security that I highly recommend.
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Rating: 5 out of 5
Very very good, I recommend and especially an impeccable and fast after-sales service, when you come across people like me who are not always savvy for installation :) with attentive, available, patient people! A big thank you! J.M
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A
Rating: 5 out of 5
Very good, fast shipping!!!!
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Rating: 5 out of 5
Easily reachable by phone for any advice, without a surcharge number, nice, competent.
I recommend!
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I recommend!
A
Rating: 5 out of 5
simple and effective
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A
Rating: 5 out of 5
Material received on time with good follow-up.
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A
Rating: 5 out of 5
very good device and delivered quickly! Maybe make an effort on more transport-resistant packaging.
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A
Rating: 5 out of 5
great and after-sales service more than good and fast thank you
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V
Rating: 5 out of 5
Very fast delivery. Excellent customer service.
A
Rating: 5 out of 5
Customer service is top!!
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A
Rating: 5 out of 5
no worries I had to deal with tcha, well informed for an order issue, resolved quickly.
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Rating: 5 out of 5
very good site
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V
Rating: 5 out of 5
Great service and a great product
A
Rating: 5 out of 5
very conscientious, any problem we are informed immediately, great I recommend
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