Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 3 and 5 stars

Reset filters
G
Graham C.
Rating: 5 out of 5
following a purchase from 12/06/2025
Excellent service, quick delivery and good product. Just a shame there isn't an option to wall mount the intercom.
D
David B.
Rating: 5 out of 5
following a purchase from 10/06/2025
fast delivery and item was as advertised...good value.
P
Peter B.
Rating: 5 out of 5
following a purchase from 06/06/2025
Happy with product and delivery was good.
A
Andrew S.
Rating: 5 out of 5
following a purchase from 05/06/2025
Fairly easy to find what I wanted. Ordered and checked out easy and delivered next day great company
E
Edward G.
Rating: 5 out of 5
following a purchase from 31/05/2025
Arrived on time. Gate alarm currently working at a range of 25 meters. The only issue is that the gap required is about 60mm and triggers the alarm when this opens up to 70mm plus. This differs from the instruction leaflet. The alarm works reliably every time the gate opens. We switch off the alarm unit during the day.
T
Tina R.
Rating: 5 out of 5
following a purchase from 23/05/2025
Excellent company with top quality products at competitive prices. I bought the DA600+ Long range portable doorbell and wireless receiver, these are excellent and the portable long range receiver works brilliantly, would highly recommend.
G
Geoff H.
Rating: 5 out of 5
following a purchase from 14/05/2025
I had a faulty item with my order and decided to return the system the refund arrived in my account the next day
J
John M.
Rating: 5 out of 5
following a purchase from 13/05/2025
Perfect delivery ticks all the boxes
M
Michael F.
Rating: 5 out of 5
following a purchase from 11/05/2025
Delivery was prompt and easy
J
John M.
Rating: 5 out of 5
following a purchase from 11/05/2025
This company supplies rugged, secure property alarms. This is my second purchase in 5 years and they have enhanced the product. I am more than happy to recommend them. I am very pleased with their product. John M
C
Christine I.
Rating: 5 out of 5
following a purchase from 29/04/2025
finally a company that allows online assistance without an infinite wait and pressing 12345 to select
a competent technician who takes the time to explain and understand the problem
for now the equipment is installed and works
I highly recommend this French company
Translated reviews
A
Anthony G.
Rating: 5 out of 5
following a purchase from 26/04/2025
Items ordered came on time as expected I have also recommended this company to 3 others for the same items I have ordered
P
Peter L.
Rating: 5 out of 5
following a purchase from 30/04/2025
Will offer good advice if you have a query, easy to order online, good range of products and fast delivery, perfect!
A
Annabel M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Excellent except the ringtones which are all horrible
S
Steve A.
Rating: 5 out of 5
following a purchase from 01/05/2025
Fast, efficient delivery of a great product
L
Luke M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Great service, fast postage and a quality bit of kit. Thanks
C
Christopher F.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very helpful when I called for advice and set up as a complete unit.
K
Ken D.
Rating: 5 out of 5
following a purchase from 28/04/2025
Great product, great price and quick delivery.
C
Christopher H.
Rating: 5 out of 5
following a purchase from 26/04/2025
Excellent service and product. Top quality parking posts at reasonable price. Thankyou!
K
Ken B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Always a great service
M
Muhammad H.
Rating: 5 out of 5
following a purchase from 23/04/2025
They take a little long to answer the phone but once you are in contact they give you all the time and resolve your issue. Incase they are unable to help immediately they always call back. Good after sales and back up service
G
Gordon L.
Rating: 5 out of 5
following a purchase from 17/04/2025
good service received very quickly
T
Trevor W.
Rating: 5 out of 5
following a purchase from 01/04/2025
Excellent customer service and very fast dispatch. Great product and lots of choice.
S
Steven L.
Rating: 5 out of 5
following a purchase from 08/04/2025
Excellent service. Would recommend to anyone. Delivery was fantastic too..
D
David M.
Rating: 5 out of 5
following a purchase from 24/03/2025
Needed an alarm for my workshop and had been let down by my Yale HSA. Although more money, my new alarm is far superior in every way, easy to fit, all the PIR's, sensors, siren & keypad are already linked together which I thought very good. Overall very impressed and would not hesitate to buy again, thoroughly recommend thanks.
A
Alan D.
Rating: 5 out of 5
following a purchase from 29/03/2025
Just what I required delivered on time secure package spot on
T
Terrence S.
Rating: 5 out of 5
following a purchase from 29/03/2025
quick and easy
'
'Jean+Luc' K.
Rating: 5 out of 5
following a purchase from 27/03/2025
Extremely satisfied with the complete protection system "Securitemarché" of my house and this for years.
Following the addition of an element to this day, at my request, a very "PRO" technician called me back as
agreed after an excellent phone contact beforehand.
Perfect assistance, BRAVO !
I warmly recommend "Securitemarché"
Translated reviews
A
Anthony G.
Rating: 5 out of 5
following a purchase from 27/03/2025
Great service
J
John B.
Rating: 5 out of 5
following a purchase from 25/03/2025
good
J
John W.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very easy to set up
P
Paul M.
Rating: 5 out of 5
following a purchase from 25/03/2025
Quality made product. Quick dispatch and arrival too. Good communication from the company as well
P
Paul H.
Rating: 5 out of 5
following a purchase from 25/03/2025
Speedy delivery and usual quality at a competitive price, brilliant.
T
Tom L.
Rating: 5 out of 5
following a purchase from 24/03/2025
I haven't installed the product yet but ordering and delivery were (almost) first class. Just a little glitch with Paypal of which they were aware
S
Steven G.
Rating: 5 out of 5
following a purchase from 17/03/2025
Prompt delivery. Easy to use website and the product seems to be very good
P
Paul C.
Rating: 5 out of 5
following a purchase from 19/03/2025
Excellant service and products
P
Peter S.
Rating: 5 out of 5
following a purchase from 18/03/2025
Parking post, great price, seems really sturdy
C
Coll M.
Rating: 5 out of 5
following a purchase from 16/03/2025
Really happy with the product and delivery. I purchased the white posts with black dual eyelets and they look fantastic; were really easy to install and came within a couple of days! I couldn't have been happier, thank you.
'
'Christian' C.
Rating: 5 out of 5
following a purchase from 17/02/2025
Following the purchase of an ULTRACOM2 I thank "SECURITE marché" for the quality of the products, its responsiveness for shipping and especially its customer service that assisted me in finalizing the operation of an electric lock that did not come from them.
"thank you MICKAEL"
Translated reviews
S
Srephen M.
Rating: 5 out of 5
following a purchase from 13/03/2025
Good to deal with. Kept you up to date and arrived quickly
We use cookies for audience measurement and improving user experience.