Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2014
very professional, we are very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2014
Very good site, very responsive to a question asked. Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2014
very pleasantly surprised by the welcome (Mr. Christopher) who listened to me, advised me, and that is why I concluded the purchase, now I wait calmly for the intercom to be in service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2014
Very short delivery times. Quality product that fully corresponds to the description. Instruction manual in French and well explained: rare! Commercial service: quick response and good explanations = Bravo. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2014
Speed of dispatch and especially very good telephone contact during a configuration problem with the delivered equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2014
excellent, fast delivery, good product (Ultracom 600 intercom) quickly set up. Excellent telephone relationship as well. Really a company to recommend. Thank you. Dany
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
very good review, I recommend this very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2014
very good, good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2014
laborious to get started.......... 3 we got started!)
from the start LEARN - had to wait for the 2nd long bib?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2014
wireless intercom conforms to my order and perfectly responds to the feedback requested by phone. Feedback given with a lot of courtesy and availability.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2014
speed and perfect description of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2014
The phone contact was very fruitful. The delivery was very fast, the product perfectly matches the description. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2014
Order placed on May 24, received on May 26.
All steps of the transaction, from order to delivery, are notified by email.
Item conforms.
Trusted site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2014
OK OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2014
Excellent site, efficient and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2014
Good site, clear and explicit, delivery made on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2014
Very satisfied, product matching my expectations, perfect quality/price ratio. Very reasonable shipping costs, and excellent reception time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2014
very serious company can be recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2014
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2014
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2014
10/10 fast delivery. The panic alarm for my mother works wonderfully. It was configured by the seller according to my wishes. The result is great!!!!. A big thank you. I recommend this site. Don't hesitate!!! Josy Marc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2014
compliant product and impeccable customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2014
Good site delivery on time good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2014
Very good clear and concise site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2014
good product sent quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2014
very long delays and not very nice direct contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2014
very good performance
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2014
Speed of delivery. Products conform to the order. However, it is very regrettable that one cannot adjust the warning ringtone which is atrocious and resembles the beep of hospitals!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2014
Very well-made site, explicit information about the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2014
fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2014
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2014
User manual more than succinct!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2014
Nothing to say, the installation was without problem and the delivery times were perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2014
Fast delivery and compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2014
Very responsive and available technical sales service. Excellent performance; to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2014
very satisfactory material
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