Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
For the ordering and delivery part: nothing to say.
For the ordered item, namely a senior watch, I am more mixed because it does not hold the battery, it was flashing all day very brightly. Following your recommendations, it no longer flashes at all. But it's still very average.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2023
Always good and always available for additional information on the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2023
Responds quickly and well to our requests
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2023
Technical sheets of the products are very clear and detailed. Effective response to questions. Professional and fast service. Product received as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2023
Excellent communication.
You can go there with your eyes closed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2023
Since I use the alarm in Belgium, I do not always receive calls during an intrusion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2023
Relevant advice. Product as described. Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2023
Very good including relationship with customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2023
excellent advice. Fully satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2023
Very good site, high-performance material, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2023
Thank you for your professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2023
Much better than other cameras and ease of use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2023
Very good experience with Ultra Secure France!
From the information gathering before purchase, usage instructions after purchase, customer service, follow-up of requests (emails + SMS, well dosed) and technicians: perfect!
I am very satisfied with the services offered, I have always had someone on the line who answered my requests. I mention this because it is not the case everywhere, very professional.
Thank you for your work and your services!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
Perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2023
Hello, I am a former customer, I am still very motivated to buy equipment on this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2023
French site, easy and quick contact to get the technician who gives good advice without pushing for a sale, quality equipment. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2023
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2023
Everything very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
A professional team at your service, I am a loyal customer. I had an issue one day for a customer service. A serious and ultra-fast service that deserves 5 stars. I highly recommend +++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2023
Very good advice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/04/2023
The order arrived promptly and was well packed.
The material used in the construction of the security post was substantial and the welded joints were to a good standard.
I am very satisfied with the product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2023
Great quality product and very fast and helpful service when I asked for advice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2023
Great product delivered on time
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2023
salesoffice staff very good delivery time excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2023
Ultrasecuredirect were very helpful when I telephoned them.
The battery's were just what I wanted at a very competitive price.
The packaging was very secure and was delivered on time.
I will have no hesitation in using ultra secure direct again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2023
Initial enquiry regarding product I was interested in was answered quickly by email. Ordered two items on the easy to use website .
The items arrived next day , safely packaged .
What a refreshing experience to deal with a excellent , professional company .
I would highly recommend & use again .
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/03/2023
Keen to answer (sometimes obvious !) questions. Easy to use website ordering. Delivery to schedule.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2023
Good product helpful people
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2023
Came on time good price good product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2023
good communication and good advice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2023
It was very easy to identify the product that I needed and it was despatched the next day and arrived with clear installation instructions. Very good service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2023
Item arrived quickly, just what we required.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
Very good!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2023
Very good service got the order in time ordered intercom system for 5 Apartments very good quality of product and easy to install
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/03/2023
Brill
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Everything is perfect: the navigation on the site, the delivery time, and the thoughtful advice from the seller. I am completely satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2023
Very prompt delivery and very happy with the quality of the security posts. They were recommended to me by a neighbour and I would not hesitate to recommend them to others.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2023
Motion sensor alarm with separate siren and remote control. Straightforward to install and operate. Highly recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/03/2023
Clear and helpful service on the phone. Kit arrived quickly and with good instructions. Up and running and all good!
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