Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Excellent customer service!
Stuart in particular was very helpful in contacting me to verify the type of security key that I required. Posted out to me straight away & all fitted perfectly.
Thank you Stuart
I would recommend using this company, no worries there.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 07/04/2022
Very poor instructions on web site about the use of sim card
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir Thank you for the review, having checked your order we notice that you ordered without adding a SIM Card, there are three options when adding to cart, 1) No SIM Card, 2) 20 Plan SIM Card, 3) 50 Plan SIM Card. We are sorry you did not see this or the information within the text content about choosing a SIM Card, we would welcome your opinion of what extra information you would advise we could do to prevent other customers overlooking the fact. We could default the listing to add a SIM Card but we feel this would be unfair to customers wanting to supply their own. Your advice is welcome, we look forward to your reply Regards Mark
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
The delivery was super fast. Great material as I have distance between the sensor and the reception point. Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2022
We've been using Ultrasecure for ages and wouldn't use anyone else. All perfect and delivered on time, safely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
A bit surprised by the small size of the solar siren. Kit not yet installed, but I have no doubt about its effectiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Hello, very good material and delivered on time. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
Very good product, fast delivery and serious company, especially regarding warranty.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
The site is user-friendly, the delivery time was respected and the material received corresponds well to the description.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2022
A simple and perfect alarm system and specially it is solar powered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Very good efficiency. Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Perfect deadlines, product and professional assistance. Nothing to report, I highly recommend. Don't change anything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
I am very satisfied with my purchase. Fast delivery and deadlines are respected. Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Availability and seriousness Listening Delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Contact attentive to my request. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Fast, perfect availability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Good contact before sale with advice on the proposed solutions. Fast and compliant delivery. No issues encountered to date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Fast, functional!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Reception ok Device ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Completely satisfied with the product! Well informed by phone, product chosen, adapted to my environment and my use, fast delivery and easy installation. Bravo and thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
No problem. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Serious, fast very good commercial service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Very satisfied with the product and delivery times
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2022
Good Website. Efficient service and delivery and very helpful when contacted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
everything ok. top delivery. top after-sales service. nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Good supplier, attentive to the customer, good after-sales service as well, and good material...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Despite a concern, very well received and found a solution.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
In accordance with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Very easy to use, great phone contact with the technicians and sellers of Ultra secure
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2022
Fantastic service. Item delivered within 2 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very responsive and very accommodating during my bad choice of camera, well done
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Great torch at a good price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Serviceability, efficiency, and very good remote operation
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Excellent remote alarm kit. Good after sales and they have been around for a while so future upgrades and spares not a worry.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
very fast delivery and compliant, I am completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Very commercial site with excellent customer follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Excellent contact with attentive people and high-performance equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Easy navigation on the site, order without difficulty, fast delivery. Customer service attentive when called, effective and very professional technical advice. I recommend
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