Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Very satisfied. Friendly and efficient phone reception. Deliveries (to delivery points) impeccable. The range is great as it is always possible to add/complete new items. I highly recommend. (I have already sent a few friends.)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Very satisfied both with the product and the professionalism of the salespeople and technical services.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Delivery time respected, material compliant, support available.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Hello, product compliant with our request and very good responsiveness of listening and professionalism of market security.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very good advice. Interesting prices. Quality and high-performance material.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Completely satisfied in every way.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Well received my order on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Nothing to report, impeccable.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
The site is very clear, the information requested by email or phone is relevant and quick. Deliveries are made shortly after the order, so you have delivery in about 48 hours. Moreover, they know their products very well, both the salespeople and the technicians for technical questions. I have made at least 3 or 4 orders with them and have been satisfied every time. I highly recommend this company. Best regards.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Serious company with good advice.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Compliant with my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Excellent customer service, also accessible by phone, which is an exception in the web world.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Remarkable availability to answer questions, provide technical assistance.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Very good. Reactive team that answers all questions, fast shipping via DPD.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Fast delivery, good communication with the seller.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2022
Excellent customer service when I had a query and prompt delivery.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
Compliant with the order received, deadline respected, nothing to say.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2022
Fast delivery and helpful staff
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2021
Listening to the customer.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
It has been eight months since I placed and received this order, which gives me satisfaction. I contacted customer service at the time and quickly received answers to my questions. Nothing to report, this site seems completely reliable to me.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Great products and great customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
I am very happy it works wonderfully
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Simple remote control to use and perfectly fulfills its role as a replacement for the original remote. It's perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
The remotes are of average quality, often need to open the case to properly replace the battery for good contact.
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for the inconvenience caused. Indeed, we have already seen this contact problem with the battery, however once replaced, it should not happen again. I will ask our customer service to call you to proceed with an exchange. Best regards, Christopher / securitemarche.fr
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Very satisfied with my order. I contacted this company by phone: very pleasantly surprised, friendly staff, doing their best to be pleasant and very responsive. Moreover, good quality/price ratio.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Impeccable and fast service. Package conforms to the order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
very good advice from the interlocutor regarding the choice of material. Material adapted to my request. very good. I recommend. Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Delivered on time: very good responsiveness. Good product....reliable. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Within the deadlines as in the photo and works very well, staff top for information. Nothing to report. I recommend. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Following a failure due to the network my camera was no longer working. I therefore called the company for troubleshooting. I was able to discuss with the technician who perfectly indicated to me, in a pedagogical manner, the manipulation to be done. And everything is back to normal. Bravo to this team that ensures flawless follow-up after purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2021
Very satisfied with the purchased products (autonomous alarm 3 in 1) and also very satisfied with the welcome and technical assistance by phone. Olivier
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Very good product, and easy to install.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Fast delivery. Clear explanations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Good after-sales service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
I am very satisfied with the approach of this company that helped me fulfill my request by providing a solution outside the 'catalog'. I received the order on time and it was compliant. So very good review
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Quality camera, attentive staff and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Very good contact, technical support and quality material.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Material conforms to my expectations
Translated reviews
We use cookies for audience measurement and improving user experience.
English 