Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 832 published reviews

5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 22/03/2022 à 12h50 following a purchase from 04/08/2021

Order delivered quickly, good commercial contact

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Acheteur Vérifié

Published on 22/03/2022 à 12h44 following a purchase from 28/10/2021

Effective for scaring away (powerful alarm). Easy installation. Very good quality equipment. Is there a detector that triggers the sirens and all the outside lights at the same time?

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Acheteur Vérifié

Published on 22/03/2022 à 12h43 following a purchase from 08/11/2021

Efficient and useful service and information. Fast delivery times.

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Acheteur Vérifié

Published on 22/03/2022 à 12h41 following a purchase from 12/08/2021

Very serious, I recommend

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Acheteur Vérifié

Published on 22/03/2022 à 12h31 following a purchase from 15/11/2021

Top-notch.

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Acheteur Vérifié

Published on 22/03/2022 à 12h22 following a purchase from 09/07/2021

perfect +++++

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Acheteur Vérifié

Published on 22/03/2022 à 12h21 following a purchase from 21/08/2021

Hello, Very good advice, attentive to the customer. I highly recommend. Have a good day

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Acheteur Vérifié

Published on 22/03/2022 à 12h18 following a purchase from 29/07/2021

A good selection of equipment with effective and quality systems, reliable to the advertised specifications. Fast delivery, top-notch!

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Acheteur Vérifié

Published on 22/03/2022 à 12h16 following a purchase from 15/11/2021

Fast and good follow-up.

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Acheteur Vérifié

Published on 22/03/2022 à 12h11 following a purchase from 01/09/2021

Fast. Interesting price

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Acheteur Vérifié

Published on 22/03/2022 à 12h05 following a purchase from 27/07/2021

The customer service holds up, however the products, I define them as cheap junk; the detectors easily go out of adjustment, even with very little wind. I had to replace some batteries 2 months later. I regret my purchase, there are better products on the market.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 28/03/2022

Hello, Sorry for these encountered problems. Here are some responses to your comments: - the joint of these detectors is adjustable, which allows for simplified installation, then you just need to tighten them and they won't move in the wind - the battery life depends on usage and configuration (number of passages, trigger delay, etc.), but in no case should the battery last 2 months (except in extreme environments, for example, hundreds of passages per day) In any case, do not hesitate to contact our customer service, we are at your disposal to help you. If there is a problem with the equipment, it is of course under warranty for 2 years. Our goal is for you to be satisfied, so if, as here, you are not, we can gladly consider an exchange for more suitable equipment. Remaining at your service. Best regards, Christopher / securitemarche.fr

Acheteur Vérifié

Published on 22/03/2022 à 12h05 following a purchase from 29/11/2021

Very good on all points: material, price, contact, delivery.

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Acheteur Vérifié

Published on 22/03/2022 à 12h00 following a purchase from 25/10/2021

no problem

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Acheteur Vérifié

Published on 22/03/2022 à 12h00 following a purchase from 29/11/2021

Serious, competent, fast shipping

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Acheteur Vérifié

Published on 22/03/2022 à 11h59 following a purchase from 11/08/2021

Great. Qualified people with great kindness and availability, very quick response on the phone, valuable advice, and help for troubleshooting never found elsewhere.

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Acheteur Vérifié

Published on 22/03/2022 à 11h56 following a purchase from 25/11/2021

Good product, good supplier

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Acheteur Vérifié

Published on 22/03/2022 à 11h56 following a purchase from 09/09/2021

Excellent interlocutor, excellent product, excellent customer service. Nothing to say, except that I would not hesitate to recommend the material.

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Acheteur Vérifié

Published on 22/03/2022 à 11h55 following a purchase from 08/10/2021

Very good advice and attentive.

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Acheteur Vérifié

Published on 22/03/2022 à 11h54 following a purchase from 18/11/2021

Serious company that you can count on when a problem arises.

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Acheteur Vérifié

Published on 22/03/2022 à 11h52 following a purchase from 19/10/2021

The device is very good but you need to remember to charge it every day. The Security Market team is nice and competent.

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Acheteur Vérifié

Published on 22/03/2022 à 11h50 following a purchase from 05/10/2021

No issues, delivery okay. Top assistance.

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Acheteur Vérifié

Published on 22/03/2022 à 11h49 following a purchase from 03/11/2021

Everything is okay, we are very satisfied.

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Acheteur Vérifié

Published on 22/03/2022 à 11h48 following a purchase from 25/10/2021

Great welcome, very good quality merchandise, nothing to complain about. I highly recommend, keep it up.

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Acheteur Vérifié

Published on 22/03/2022 à 11h48 following a purchase from 06/07/2021

Very serious company, very competent staff, quality of the purchased material. Very good service and very short deadlines.

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Acheteur Vérifié

Published on 22/03/2022 à 11h44 following a purchase from 29/08/2021

Once again perfect on the product and delivery.

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Acheteur Vérifié

Published on 22/03/2022 à 11h39 following a purchase from 20/08/2021

After explaining my problem, the person advised me on a perfect product; delivery on time, ease of assembly, and pleasant follow-up. The 5 stars are justified.

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Acheteur Vérifié

Published on 22/03/2022 à 11h39 following a purchase from 29/08/2021

Perfect for securing your home.

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Acheteur Vérifié

Published on 22/03/2022 à 11h38 following a purchase from 19/10/2021

Reactive staff, and good products.

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Acheteur Vérifié

Published on 22/03/2022 à 11h36 following a purchase from 07/10/2021

Well informed - quick quote and respect for delivery time.

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Acheteur Vérifié

Published on 22/03/2022 à 11h29 following a purchase from 29/08/2021

Meets expectations.

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Acheteur Vérifié

Published on 22/03/2022 à 11h28 following a purchase from 07/09/2021

Perfect all around. Very good advice.

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Acheteur Vérifié

Published on 22/03/2022 à 11h28 following a purchase from 23/08/2021

Top, nothing to complain about.

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Acheteur Vérifié

Published on 22/03/2022 à 11h28 following a purchase from 07/08/2021

I suggest that in front of the motion detectors, a piece of mosquito net be glued to prevent bugs, wasps, and other critters from causing false triggers. This piece of mosquito net does not interfere with the proper functioning of the detector. Thank you.

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Verified Buyer

Published on 21/03/2022 à 22h50 following a purchase from 11/03/2022

Effortless. Quick. Great product. Thank you

Verified Buyer

Published on 18/03/2022 à 18h20 following a purchase from 09/03/2022

awesome website easy to use ..
product i purchased were easy to installed and set like i was told by the awesome customer service and technical dept ...priced very well for the hi quality equipment ..
will be buting more add on bits which is awesome to be able to do ...
worked as said first time and did what it said on the box .
many thanks again
matthew happy man

Verified Buyer

Published on 18/03/2022 à 13h13 following a purchase from 11/03/2022

Very very easy to set up

Verified Buyer

Published on 16/03/2022 à 12h21 following a purchase from 09/03/2022

Always a great service from UltraSecure

Verified Buyer

Published on 15/03/2022 à 08h32 following a purchase from 06/03/2022

brilliant service and quality telescopic post!!!

Verified Buyer

Published on 14/03/2022 à 18h12 following a purchase from 04/03/2022

Good speedy delivery.

Verified Buyer

Published on 14/03/2022 à 17h45 following a purchase from 06/03/2022

Perfect and very swift.
Always a pleasure to do business with you