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Rating: 5 out of 5
Very good, nothing to complain about! Impeccable customer service!
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
All OK
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Rating: 5 out of 5
Quality material, clear and effective assembly instructions.
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Rating: 5 out of 5
Reliable quality product very good
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Rating: 5 out of 5
Professional site and customer service. Product seems to be of quality (to be seen over time)
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Rating: 5 out of 5
very satisfied with the detection and good functioning
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Rating: 5 out of 5
The operators are very attentive, with exemplary kindness and patience. The explanations are clear. True professionals. Package received within the expected timeframe, in perfect condition, well packaged. I can only highly recommend them.
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Rating: 5 out of 5
Fast and efficient
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Rating: 5 out of 5
Very good. Products conform to my expectations. Fast delivery. Good telephone support.
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Rating: 5 out of 5
very good company good delivery tracking very fast
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Rating: 5 out of 5
very serious site good material and always technicians listening I am very happy with my purchases
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Rating: 5 out of 5
No problem: the solar detector works wonderfully.
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Rating: 5 out of 5
good material, perfect functioning (for now)
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Rating: 5 out of 5
Impeccable, nothing to complain about, works very well. I recommend
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Rating: 5 out of 5
Everything works wonderfully The outdoor detector works without false alarms at 15 meters (I haven't tried further as there's no need) The door detectors and sirens are top-notch. The signal passes very well through stone walls and the reinforced concrete slab Very fast shipping
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
excellent product regarding the individual alarm
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Rating: 5 out of 5
Fast service
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Rating: 5 out of 5
Nothing to report Merchandise received quickly and as ordered
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Rating: 3 out of 5
I bought the KP MON with 4 temp/hum probes. This material is 100% Chinese but seems reliable. I made technical remarks, but customer service doesn't seem to know the material too well. What a pity not to provide dedicated software! It makes things easier rather than programming by SMS. Also, by SMS you can't access everything. (example: exporting recorded data in CSV) gilles
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for this feeling. It is true that the use of the software and PC configuration is reserved for advanced use, which our service cannot offer. Our customers generally seek an easy, turnkey solution, and therefore we limit to SMS configuration which allows a closed operating framework and avoids the creation of errors that are difficult to diagnose remotely. If you have the capabilities to push the programming, that's a plus, and I hope you have found satisfaction. Remaining at your disposal. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Rating: 5 out of 5
CVolis arrived on time and very well packaged ... Perfect
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Rating: 5 out of 5
Very good product. Friendly welcome! No regrets.
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Rating: 5 out of 5
Quality price ratio, Excellent.
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Rating: 5 out of 5
To summarize: perfect
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Rating: 5 out of 5
very good and fast ...!!
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Rating: 5 out of 5
A generous range of products of excellent quality. Timeliness and delivery impeccable.
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Rating: 5 out of 5
Material delivered on time and works very well. THANK YOU
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good explanations provided on the material and delivery in accordance with commitments.
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Rating: 5 out of 5
Responsiveness, listening to the customer, I am completely satisfied with this company. Moreover, the material and the system are simple to implement and use.
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Rating: 5 out of 5
Fast shipping The alarm is top
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Rating: 5 out of 5
Very good material
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Rating: 5 out of 5
Quality material.
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Rating: 5 out of 5
Delivered quickly and product as described
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Rating: 5 out of 5
Serious site compliant products
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Rating: 5 out of 5
Very satisfied with my first experience of my order, arrived on time, in good condition.
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Rating: 5 out of 5
Very good overall
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Rating: 5 out of 5
Very clear site. Correct prices. The staff is responsive, attentive, and the technicians are very professional. Site to recommend.
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Rating: 5 out of 5
Following a need for after-sales service, I was delighted with the service and the commercial sense of this company!!! Keep it up, congratulations and thank you again.
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Rating: 5 out of 5
Good; Compliant with my expectations.. Thank you
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