Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 4 and 5 stars

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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2020
Good product
On time delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Reliable, punctual, efficient, excellent service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2020
Got what in ordered in time frame I was told
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2020
Excellent advise and service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2020
Prompt delivery. Good customer care.
Handy little unit too
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2020
Basic website in a good way. Easy to use product and reasonable delivery time.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Equipment well designed, finished perfectly, very detailed manual.
Long live the non-DIYers (very professional)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
A phone contact with an advisor before ordering helped me avoid a product error. Excellent information and explanation.
Product conforms with fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
perfect product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2020
After speaking to your Tech Engineer about a problem, I carried out the procedure and it solve the problem. Very helpful and understanding. Thanks again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Good after-sales service, product conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
No problem. A bit difficult to start the first alarm because you have to decrypt a bit but once you've done it once, no problem for the second. Very good image definition. This is the second time I have placed an order. I note that I returned to securitemarche because on my first order, there was a problem with a module and it was replaced without issue. The after-sales service was great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Reliable, fast, efficient. Well done, I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
2nd order, still very satisfied with the advice and speed of shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
very well made site
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/06/2020
Received gate sensor as planned. Wished I'd ordered earlier. Now when the postman and couriers motor down the drive I get a ëheads up' before they bang on the front door. Extremely valuable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Product without any problem, ultra fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Hello, except for the window modules that, due to lack of space between the glass and the blackout curtains and mosquito nets, I cannot install, everything is fine in terms of installation and operation. I still need to install the SIM card and validate the communication functionality in case of intrusion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Order received on time. Device works well despite the distance and walls, so it meets expectations
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2020
Good supplier, easy to deal with and with prompt delivery.
John hannah
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2020
Fast efficient service and good first hand advice on the range of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
Excellent service, knowledgeable advisor.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
We are very satisfied with our order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
So far, happy with the product, the phone contact I had for questions was professional, good advice... Installation is very simple and quick. I will complete the kit later...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Very serious site. Speed of service. Careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Perfect,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Nothing to say, everything went well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2020
received without issue, material ok, but still expensive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
No problem, good advice by phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Excellent, fast, serious, good advice, shop to recommend. I will buy from them again without problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Nothing to report, everything is fine
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