Customer reviews of Ultra Secure (ultrasecuredirect.com)

For a number of years I have used this company for my security needs. I find their products reliable and competitively priced. They also have a wide range of products and plenty of experience in the field
Furthermore, should you ever have the need to contact them you need have no fear. Their response is swift, their attitude very obliging and understanding. I recently had occasion to email them concerning a difficulty I was having (I couldn't remember how to set something up and had misplaced the instructions!) and received a telephone call the following day. The instructions were clearly given and did the job within minutes. I find it refreshing these days that a company is so willing and helpful.
I would heartily recommend ultrasecuredirect.com and they will remain my first port of call should I need to change or replace my security equipment.

Extremely pleased with my order of wireless shed alarms and solar panic alarm. Very easy installation with ability to site alarm many metres away and hide safely out of reach. The UltraSecure guys were also very helpful and know their stuff.

Excellent service. System was delivered already set up all I needed to was scre it teh wall and put teh batteries in, great system. Highly recommended.

Works very well, customer service is great too!

Easy to use web site, fast delivery and good quality products.

Very good service. Purchased twice from ultrasecure and both times they have delivered. Very good products with clear instructions and helpful advice.

Nice simple small but loud alarm easy to set up.

Excellent service. Have purchased from Ultra Secure Direct before and would not hesitate to use them again. Good company to deal with.

Very good

Website cross referencing made finding the parts I wanted fairly, order was dispatched and delivered promptly, and as promised. Training the new sensor was straightforwrd

Very pleased with the company and product. After buying cheaper alternatives that have not done the job, this product has exceeded my expectations in build quality and performance.

I had to ring to confirm that what I was buying would work with one I had brought previously. The person I spoke to was very helpful and explained it would.
I paid for next day delivery and it arrived on time. It was well packed with no damage.

Great services!

I contacted Ultra Secure Direct
, by telephone, to make enquiries about a product. The gentleman at USD was very helpful and polite, and was able to answer my queries. I subsequently went onto the website and ordered the product. Delivery arrived the next day, neatly boxed. The product it self was just what I required. Thank USD for an excellent website, excellent products, and excellent customer service.

Fantastic products and service

As you would wish for

Easy purchase, correct as advertised. Prompt and fast delivery.

Easy to deal with, there was a part up-grade for my item, recommend a replacement and even supplied the part number, received item very quickly after placing the order.

Fantastic company and very helpful. Thank you and will be coming back

came on time and worked first time

Fast and accurate

Not the cheapest deal but does the job

Good purchase conforming to the description, to see over time in use

Delivery was incredibly quick! Good communications as to status. Well packed. The handset's charge don't last very long, and people are still just honking their horn or shouting for me at the gate (but that's not the unit's fault!), but overall we're very pleased. We use the handsets as walkie-talkies if one of us is out across the land. When I've put up the cctv camera I think will have the best possible set up. Very pleased. Thank you. Have and will continue to recommend both you and it.

Navigation on site very easy, delivery was fast and packing was very good.Customer service excellent and very helpful.

easy to order. Delivered next day

excellent service and very prompt delivery between online order and receiving goods.
would have no hesitation to recommend

Very good

Friendly and very professional customer service knowing perfectly the products they distribute. Very good customer follow-up. To recommend.

Very prompt service and product good value. Product seems to be working spot on, no complaints

Good product and even better they have a help desk with intelligent life manning it. Only negative is the instructions were less than brilliant but due it being a simple alarm and with help desk it was a doddle.

Excellent communications from start to finish, great product,

Excellent product that works over 100 m with large 50 cm thick walls, unexpected.

Easy access. Information and ordering without difficulty with the help of an advisor. Order delivered quickly... Keep it up.

I am satisfied with the fast shipping and relevant advice, taking the time to explain the operation of our purchases, I recommend. Reliable equipment, thank you.

Equipment easy to install and received quickly.

Good product.

Very good. Product conforms to the description, delivered on time.

Very happy. Serious people who call you to advise you. All good. Highly recommend.

Good service and very quick delivery.