Customer reviews of Ultra Secure (ultrasecuredirect.com)

Many thanks for a very efficient, and prompt, service.

Very good service

Perfect!

Order received quickly but not yet assembled due to confinement.

pros, fast and nice

Great reception on the phone.

Without reproach, even with sophisticated equipment, a 4G connected camera via SIM card, the technical support guides you step by step, sends you small files that awaken the reluctant data flow and even if you are not a geek, you manage. Because that's where the difference lies, real technicians who have tested the products, well-written docs and care taken throughout the value chain. It may be a bit more expensive than direct import from China, but frankly, there's no comparison.

I found the website very user friendly, able to locate the product I wanted quickly. using the checkout was also very easy. The items I bought were delivered promptly, well packaged and in good order.
One of the padlocks that came with the security post was faulty, so I contacted UltraSecure by phone. The gentleman I spoke to said he was sorry to hear there was a problem and he would send a replacement. Originally, i'd asked for matching locks and thought I would have to put up with different keys for the replacement, thus I was extremely pleased when I received two new locks so the keys matched.
This was my first time using this company and I would happily use their service again.

In spite of coronavirus my delivery came withing 24 hours - well done

Very attentive staff and good advice, I recommend!

recommend, quick response and good advice. Study the orders and call in case of doubt, great. product received well packaged. works very well.

Good quality material, delivered very quickly and very professional and responsive team.

Excellent in every way! ....good phone availability....fast precise etc... Just to say something: too bad that technically there is no relay contact to make an external visible witness of the alarm's arming....(however, potential buyers can rest assured: there are relay outputs for other orders for spots, locks or additional sirens without any problem... these alarms are excellent in that they do not trigger unnecessarily for a passing cat or falling dead leaves..... PL.

Good product but exhausting advertising and follow-ups.

fast and works perfectly. I recommend.

Very good service, good advice and good products, Brice.

Nothing to report, everything went very well.

Qualified staff, good advice, correct delivery and follow-up for installation.

Delivery in 12h congratulations.

Works very well, easy to use.

Product arrived quite quickly despite the health crisis.

Very good.

Serious and delivery respected within the expected timeframe! I recommend security works!

do not change anything these super I spoke to all my friends and people around me I continue to place orders thank you very much

Posted a few weeks ago, works perfectly.

Very good product

Deadline respected and top delivery nothing to complain about
On the phone on the site competent staff I recommend

Easy to use cameras. Even camera at shed 60 ft away from the router .Only thing I did not understand was that each camera needs a power supply so need to think about outside power (2mtr max to power point)

Impeccable customer service, ultra-fast shipping, perfect item that screams just as it should!

Everything went very well, fast, products well packaged, product compliant nothing to report.

Everything went well, from advice to delivery of the order. Equipment installed without difficulty and providing complete satisfaction.

Fast delivery, top phone advice.

Very serious and competent site, very good contact, device that works wonderfully.
I really recommend it.

No criticism to formulate

No problem on the site or on the delivery. but the screw and plug set is not suitable for the product.

very professional honest

Good product excellent quality/price ratio

Good advice, accessible by phone, good material.

very good material

Very good listening and precise answers