Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/03/2020 à 12h51 following a purchase from 24/01/2020

I am very satisfied with this product.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/03/2020 à 10h47 following a purchase from 24/01/2020

Good contact with the technician effective equipment

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/03/2020 à 08h56 following a purchase from 23/01/2020

VERY ATTENTIVE AND PROFESSIONAL !!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/03/2020 à 07h16 following a purchase from 04/02/2020

Deadlines respected Product conforms to the description

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 21h23 following a purchase from 26/01/2020

Satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2020 à 21h08 following a purchase from 01/02/2020

Not used yet, sorry...

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 19h39 following a purchase from 26/01/2020

Nothing to report. Delivery on time and material as described

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Verified Buyer

Rating: 4 out of 5

Published on 13/03/2020 à 19h34 following a purchase from 05/03/2020

Alarm system arrived quickly; does what it's supposed to do; written instructions need updating; 'technical help' line didn't get answered.

Response from Ultra Secure (ultrasecuredirect.com) Published on 16/03/2020

Dear Sir
Thank you for the review, our technical helpline is open from 8 am to 5.30 pm Monday to Thursday, 8 am to 5 pm on Friday, if there is no answer please leave a message and we will call you back, once our technicians become free from talking to other customers.
Regards
Mark

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2020 à 18h31 following a purchase from 04/02/2020

Despite having purchased a second remote control, the latter still works poorly. I discussed for a long time on the phone before ordering it, but the result is still the same, you have to be 2 meters from the alarm to make it work. In conclusion, all my discussions were useless, and I am out 28.90 more.....look for the error....!!!!

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Response from Ultra Secure (ultrasecuredirect.com) Published on 19/03/2020

Hello, Sorry for this. Please know that you can return an order within 30 days for a refund. This is precisely to prevent our customers from experiencing this type of dissatisfaction. If a remote control, whatever it is, only works at 2 meters, there is another issue to resolve. We are of course at your service to help you. Best regards, Christopher Ultra Secure France (securitemarche.fr)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 18h26 following a purchase from 05/02/2020

Always the same service, fast, corresponds to the desired product, I recommend without any worries. Keep it up

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 18h22 following a purchase from 28/01/2020

Perfect.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2020 à 17h33 following a purchase from 28/01/2020

Good, nothing to report

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 14h23 following a purchase from 27/01/2020

Everything was perfect. Satisfied customer!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2020 à 13h47 following a purchase from 07/02/2020

Fast service, attentive staff, I recommend this site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 13h00 following a purchase from 31/01/2020

Perfect, nothing to complain about

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 12h56 following a purchase from 30/01/2020

Sent quickly, professionally handled

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 12h33 following a purchase from 28/01/2020

Perfect, very satisfied, material working super well! Thank you and keep it up! GREETINGS TO THE WHOLE TEAM!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 12h11 following a purchase from 02/02/2020

Nothing to complain about, very good complete information from a team of professionals

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 12h10 following a purchase from 25/01/2020

No surprises, so very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 12h08 following a purchase from 27/01/2020

OK VERY GOOD

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 12h03 following a purchase from 03/02/2020

Very satisfied with my purchase, very good functioning, delivery on time, works perfectly

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h59 following a purchase from 09/02/2020

Very well explained on the site. Delivery for the DOM very very fast (maximum 6 days). I recommend this site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h50 following a purchase from 27/01/2020

Great telephone reception, very responsive and professional, I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h36 following a purchase from 27/01/2020

Nothing to complain about everything, good product, good advice, fast delivery !!!!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h29 following a purchase from 27/01/2020

Delivery on time, quality material easy to install. I recommend without hesitation

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h29 following a purchase from 06/02/2020

Correct delivery, top material

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h28 following a purchase from 30/01/2020

Everything is fine, from the discussions with the sales representative before purchase to the technician support and up to delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2020 à 11h25 following a purchase from 28/01/2020

good material, too bad the sound volume is a bit low

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h22 following a purchase from 07/02/2020

It's perfect from perfect
Very serious
I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2020 à 11h20 following a purchase from 24/01/2020

Perfect
Very good advice

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Verified Buyer

Rating: 5 out of 5

Published on 12/03/2020 à 10h03 following a purchase from 04/03/2020

professional service.Very happy with product i purchased

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Verified Buyer

Rating: 5 out of 5

Published on 11/03/2020 à 14h06 following a purchase from 04/03/2020

Excellent chat on telephone to the customer service operator, which helped me make a decision before purchasing. I am very happy with the quality of the items and speed of the delivery, even though a lot of the country was cut off due to recent flooding. Perfect service from an online company.

Response from Ultra Secure (ultrasecuredirect.com) Published on 12/03/2020

Thank you for finding the time to do a review Robert, much appreciated
Regards
Mark

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Verified Buyer

Rating: 5 out of 5

Published on 11/03/2020 à 13h33 following a purchase from 04/03/2020

Never a problem

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/03/2020 à 12h01 following a purchase from 22/01/2020

Excellent speed of reimbursement for the device, nothing to say about the advice

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Verified Buyer

Rating: 5 out of 5

Published on 10/03/2020 à 13h09 following a purchase from 03/03/2020

Price good, pole sturdy , easy to use

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Verified Buyer

Rating: 4 out of 5

Published on 09/03/2020 à 19h11 following a purchase from 29/02/2020

The instruction leaflet is somewhat difficult to follow and could be better worded and made clearer to follow.

Response from Ultra Secure (ultrasecuredirect.com) Published on 12/03/2020

Thank you for the review, your comment has been taken on board, thank you
Regards
Mark

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Verified Buyer

Rating: 5 out of 5

Published on 09/03/2020 à 17h33 following a purchase from 01/03/2020

easy to order and fast delivery

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Verified Buyer

Rating: 5 out of 5

Published on 09/03/2020 à 15h10 following a purchase from 28/02/2020

Very easy to install and dose the job perfect in my man cave.

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Verified Buyer

Rating: 5 out of 5

Published on 09/03/2020 à 14h09 following a purchase from 28/02/2020

Excellent service, delivered when promised

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Verified Buyer

Rating: 5 out of 5

Published on 09/03/2020 à 13h13 following a purchase from 02/03/2020

Order arrived very promptly and in good condition.