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V
Rating: 5 out of 5
Great product and good customer service
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
Summary of reviews
Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very goid
V
Rating: 4 out of 5
just what i needed for our static caravan.
V
Rating: 5 out of 5
Been using this company for years, for both home and farm protection Always been very pleased with the aftersale service as well. Will use again without a doubt.
V
Rating: 5 out of 5
very good and efficient shop purchase arrived om time and very good instructions on fitting purchase.MR JS Bedford.
V
Rating: 5 out of 5
Very good items arrived ok would recommend
V
Rating: 5 out of 5
Excellent customer service
V
Rating: 5 out of 5
Received fine and the products are working great so far! Thanks!
V
Rating: 5 out of 5
Really good service ,answer emails promptly and on the end of the phone if any problems .if the product is good as the service I will be very pleased.I will probably return
V
Rating: 5 out of 5
Very efficient service
V
Rating: 5 out of 5
Very good. Clear pictures of items
Easy to find on site
Easy to find on site
V
Rating: 5 out of 5
sounder working perfectly
V
Rating: 5 out of 5
Good product very easy to set up, very fast delivery good communication throughout my order. Would highly recommend that's why I've give the 5 stars ??
V
Rating: 5 out of 5
Top class service will always use again
V
Rating: 5 out of 5
Very good, easy and straightforward.
V
Rating: 5 out of 5
They very quickly let me know the item in question was out of stock. However the client was adamant about his choice. A chap called Steve From U/secure let us know final dates for fulfilling the order. The company was 10 days inside their final date and all was well. 10/10 for courtesy and keeping to what was a 3 way agreement. Client delighted and we are too. Many thanks because it was not a big order and could have safely been refused.......
V
Rating: 5 out of 5
Fast service
V
Rating: 5 out of 5
Very quick delivery, excellent product and items already paired with each other before being sent. Would recommend the company wholeheartedly.
V
Rating: 5 out of 5
We needed a quick and simple multi zone alarm that could be deployed with no specialist knowledge in a short period of time before a holiday. The system we bought was excellent and met all of our needs.
A
Rating: 5 out of 5
Fast and efficient
Translated reviews
V
Rating: 5 out of 5
ok good quick service
V
Rating: 5 out of 5
Fast delivery. Product worked as described. Found them a very helpful company in the past to set up alarm.
V
Rating: 4 out of 5
Good
V
Rating: 5 out of 5
The website is very good with all the information laid out simply. I was only buying power adapters for an existing system I purchased late 2016, when I received a call from the company to check what piece of equipment the adapters were being used with. I then received my order the following day. Excellent service. I recommend this company if you are looking for security equipment.
V
Rating: 5 out of 5
Very efficient service will trade with them again
A
Rating: 5 out of 5
Serious, reliable. Highly recommended!
Translated reviews
V
Rating: 5 out of 5
A slight hiccup to start with and soon rectified by helpful staff.
A good experience.
A good experience.
V
Rating: 5 out of 5
Good, helpful staff
V
Rating: 4 out of 5
Not fitted yet therefore a score of four but seems to be a very well made and suitable for the job and the massive spring in the middle should stop it from being knocked out of the ground.
V
Rating: 5 out of 5
The additional fob I ordered was delivered promptly.
V
Rating: 5 out of 5
Very user friendly, easy to find what I wanted, easy to understand and operate
V
Rating: 4 out of 5
Clear and easy too direct thru
A
Rating: 4 out of 5
it seems to perfectly match my expectations but I have not yet tested the device.
Translated reviews
V
Rating: 5 out of 5
prompt had a slight issue but was dealt with straight away
V
Rating: 5 out of 5
Dealing with Ultrasecure was simple, quick and efficient. Not much more to be said, I rate them as EXCELENT
V
Rating: 5 out of 5
Excellent product and customer service.
A
Rating: 4 out of 5
Considering the product ordered: very good choice. Reliable delivery. Regarding the product: conforms to the description and satisfactory. Manual a bit brief and technical for a non-technical user.
Translated reviews
V
Rating: 5 out of 5
Great choice of systems. Fast delivery. Prices seem reasonable.Fitted and working well. Simples.
V
Rating: 5 out of 5
good
V
Rating: 5 out of 5
Easy to use website and delivered quickly.