Customer reviews of Ultra Secure (ultrasecuredirect.com)

very reliable site and good advice, fast delivery it's great.

brilliant

A professional team that respects its client and remains available at all times.

Very good, very attentive staff to the customer. I recommend

very good, impeccable follow-up

very good service. I quickly had a contact person to answer my questions and the delivery went very well with a very reasonable delay.

Very good product and great team on the phone, a big thank you

Impeccable

very fast shipping (by colissimo to the Island of Reunion).
Products conform
I recommend this site without hesitation.

Excellent Have fitted alarm and all is well

Easy and straight foreward

Excellent delivery and after sales service.??

Alarm ordered for a camper van, nothing to complain about, it fulfills its mission very well, I appreciate receiving alerts on my phone.
The people are very nice on the phone, in short, I recommend without worries

and in addition a competent and available hotline

Very good

Effective and fast

Simple and reliable material. Careful packaging. Possibility to ask questions via a contact email that guarantees a response within 24 hours. Personally, I have been waiting for a response for 1 month (but I found the answer in the meantime). Only downside.

Dear customer,

Sorry for that. I searched everywhere and unfortunately I cannot find any trace of communication with our services?
But maybe you contacted us with a number or email that we did not indicate on your customer account?
In any case, this is absolutely not normal, we do have software designed for this purpose and we work hard to avoid these oversights, but the person you spoke to must have misclassified your request, please excuse us.

Since you found the answer in the meantime, I do not offer you a technician callback, but if necessary, do not hesitate, we will strive to respond effectively this time!

The whole team thanks you for the note which is nevertheless positive.

Personally remaining at your disposal.

Best regards,
Christopher
securitemarche.fr

The displayed performance needs to be verified

Practical, effective.

very good

Excellent

Top notch

Plenty to choose from, prompt service and delivery. Excellent value for money.

The only complaint is that the response to questions is not faster, being able to chat would be more useful.
Otherwise, the ordered material meets my expectations. Best regards

Hello,

Sorry that our response reached you late. We have a lot of requests and try as best as we can to respond quickly to everyone.
If necessary, do not hesitate to call us directly by phone, so you will get an immediate response (the number is not premium rate so no worries).

With our thanks for your order and trust.

Best regards,
Christopher
securitemarche.fr

Site that corresponds to what I expected

This site offers quality products. I opted for a Dakota passage detector, with receiver and beeper. The devices are easy to set up, thanks to the instructions provided in French, and also to a particularly competent customer service. The detection distance is totally effective up to 15 m if well placed. Vehicles do not always trigger the system, even at slow speed. This is not very serious if the goal is to alert in case of human intrusion in a large private space without direct visibility or when one is inside premises. Beware of birds if the device is placed in a nesting box: you need to avoid them having the possibility to perch nearby, but they can still temporarily grip the edge of the hole and trigger it. But if the device triggers at night, it is unlikely to be the same visitors, so it is a minor inconvenience. In any case, with a beeper that can be carried in addition to a chime with not unpleasant musicality at all, the whole is discreet and works over 200 m through walls without any problem.

Perfect, just the job, links two sheds together, so if one goes off they both do, happy days.

Quality predicts at good prices

Great service

The reception was quick...unfortunately a slight quality issue upon receipt. I called the indicated number, I was very kindly answered and an exchange was proposed (also quick shipping) with a pre-paid return packaging...IMPECCABLE! I recommend.

top notch

5 out of 5 very serious site the person I spoke to on the phone is very competent, I could return the merchandise and be refunded without any problem.
5 stars

Very good, very serious, fast, order confirmation emails, pleasantly surprised, I keep the address for possible future orders Thank you.

Good overall, there were some issues during shipping (package too heavy for the relay point) and also keys damaged upon receipt but I still give 4 stars for the quality and the very good responsiveness of customer service. I will not hesitate to recommend this site.

Good overall, there were some issues during shipping (package too heavy for the pickup point) and also damaged keys upon receipt but I still give 4 stars for the quality and the very good responsiveness of customer service. I will not hesitate to recommend this site.

I recommend very good site

fast delivery, well packaged, I recommend

serious site not stingy with information