Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2017
Always a good impeccable site. In my opinion, it lacks ratings and reviews on the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Very good
Serious
To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2017
Very responsive site and product of acceptable quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2017
fast service, very good, in accordance with the order, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2017
Very satisfied with the ordered material
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2017
quick shipment of yellow surveillance camera stickers.
but in the sun the bright yellow color turned white....after only a month!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2017
Serious; fast shipping with good tracking. Easy contact to ask questions with very satisfactory answers. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
No problem, I am very satisfied with my purchase and the after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2017
Package arrived without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2017
Serious site, easy and quick contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2017
Very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2017
Very responsive site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
No problem. Excellent value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2017
very good nothing to say including online help
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2017
Well advised good material good reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
it works well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
Great
everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2017
Compliance and delivery speed are perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
easy to implement and use, received on time, I plan various supplements in the future
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2017
Very good order tracking and material completely compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2017
Delivery within the announced deadlines and product compliant with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2017
Speed and product quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2017
product compliant with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
great serious site with exemplary package tracking 20 / 20
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2017
very good except for long delivery times, it should be delivered within 3 days
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for your message.
Sorry if the time seemed long to you, we did ship the goods on the day of the order (order 10:30, shipment 14:30). The delivery time is unfortunately beyond our control, not to mention the weekend when there are no deliveries.

Remaining at your disposal if necessary.

Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2017
Clear website. Quick processing of orders. And top-notch assistance service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2017
Fast shipping and courteous and competent phone follow-up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2017
PERFECT
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/09/2017
Fast delivery and product does just what is advertised. Clear instructions. I would order again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/09/2017
Very Good Website & Excellent Communication.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/09/2017
Good for the price
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2017
Great product, I had a couple of questions that were answered on the phone by their in house tec guys. The alarm works exactly as described.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/09/2017
great service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2017
Prompt service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2017
Great service and fast delivery. Excellent.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/09/2017
Fast and prompt service. Highly recommend seller
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/09/2017
Very quick transaction and fast delivery. Would definitely recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/09/2017
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/09/2017
Very efficient fast delivery, good product only one point the post could be 20cm taller then it would be perfect.
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