Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
lots of info, however i did email with a query on item delivered but had no reply. Product arrived quickly.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Beverley
Thank you for taking time with the review, since reading you comment about the question we have found your email in the Spam box for some unknown reason, this has now been answered, we look forward to hearing back from you on this questions
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2017
Great to deal with and very knowledgeable technical support
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/08/2017
Exc.ellent customer service and speedy delivery. Clear instructions given to set up the additional sensor. Very pleased, thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/08/2017
Awesome little alarm and great comms
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/07/2017
Very good delivery service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2017
Frist Class..!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/07/2017
All good, quick and easy order, quick response to follow up questions
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2017
VERY GOOD WEBSITE, GOODS COME WELL PACKED. THEY GET 100% FROM ME. VERY PLEASED.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2017
Although the product I ordered didn't suit my requirements, UltraSecure tech support were excellent in advising me to return the product for a credit
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2017
Very good service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/07/2017
Items all arrived quickly. The wireless alarm system appears to operate okay but the wireless keypad and the key fob do not always operate first time and require numerous attempts to either arm or disarm the system. I knew beforehand that this may occur.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/07/2017
found what I was looking for quickly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2017
Delivered on time as described..
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2017
Fast delivery and system arrived preprogrammed so all i had to do was insert Batterys and attach sensors to my garage .saving me a whole lot of time
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2017
Good service good product very pleased with zed lock would recommend it to anyone requiring his type of security.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2017
excellent
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2017
top !
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/07/2017
Excellent service. Goods were with me next day. It's in place and working well. Thank you.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/07/2017
Very good service and delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/07/2017
Order arrived the next day. Items exactly as described. Thank you.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 20/07/2017
Reasonably easy to follow.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/07/2017
Well received.Cannot understand why normal snail pace postage costs so much!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/07/2017
what I ordered delivered quickly at a good price
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/07/2017
all good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/07/2017
Excellent speedy service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 20/07/2017
Excellent service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2017
fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/07/2017
Great item at excellent price..very quick delivery and great hlp..
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/07/2017
Great service, quick delivery and a great product. Thanks
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/07/2017
Brochure sent, differed from the web site in in price and availability, I had a technical question on product which they gave a 50/50 answer too eg if this doesn't work try this!!.
Do the research first before purchase as buying individually to your needs may exceed a bundle offer, but happy with purchase, would buy from them again.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Stephen
Thank you for the purchase, with regards to the Brochure, unfortunately these were printed before all the uncertainty in the economy following Brexit, and our cost of goods with their delivery costs are changing all of the time at the moment, we are however due to print a new batch of brochures soon.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/07/2017
Good prompt service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2017
Haven't used it yet but easy to find and buy
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2017
Great product be service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/07/2017
Very fast service. Nice shed alarm.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2017
garage/drive alert "sky link" has now been in use for over a week and no false alerts as with previously purchased cheap digitek from ebay. The instructions were a bit complicated so many options but a quick call to ultrasecure and helped change the settings, couldnt have been easier
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2017
Easy to install and just what was needed
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2017
Excellent.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2017
Fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2017
Very easy to find products, very quick delivery, very helpful staff. Brilliant service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2017
Excellant
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