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V
Rating: 5 out of 5
Equipment is good and works well
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
Summary of reviews
Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
fast service, great product
V
Rating: 5 out of 5
Web site is easy to use , prices are very competitive ( and no charge for using a credit card ) ,ordering was straightforward , delivery was superb and goods extremely well packed and best of all by following the supplied instructions the product was simple to install - all round excellent service .
V
Rating: 4 out of 5
This is my second order and it was delivered when expected, was exactly as described, and I would use Ultrasecure direct again.
V
Rating: 5 out of 5
Ease of set. Does a great job. Would recommend.
V
Rating: 5 out of 5
Good delivery speed and invoicing. Will use again going forward.
V
Rating: 5 out of 5
5 Star.
V
Rating: 5 out of 5
Have dealt with this company for some time and have always had good service and very quick delivery
V
Rating: 5 out of 5
Ordering process was easy and the delivery promised next day was on time. the item came well packed and padded to avoid damage during transit by the courier. Inspection of the item showed all the parts were there the post no damage and was in working order, but has yet to be fitted. Would I use Ultrasecuredirect again - Yes. definitely.
V
Rating: 5 out of 5
Found all that I need for now thanks very fast service.
V
Rating: 5 out of 5
excellent service, received items next day even though we ordered after the cutoff. Product is good and is the only one in the low price range, the other units we ordered from elsewhere were 2 and a half times the price. It does show that they are cheaper but they are still of good quality.
V
Rating: 5 out of 5
all good, ta - arrived quickly and as advertised- will use again
V
Rating: 5 out of 5
Fantastic customer service, responded quickly to a query, product as described.
Would recommend this company.
Would recommend this company.
V
Rating: 5 out of 5
Excellent website - full spec and prices easily accessible + useful tags for ancillary items which may be needed with the item. Very fast delivery and supremely well packed
V
Rating: 5 out of 5
I will use again
V
Rating: 5 out of 5
Spoke to someone at ultra secure they advised me and the product was perfect for my requirements.
V
Rating: 5 out of 5
FIRST CLASS SERVICE AND 1ST CLASS EQUIPMENT
V
Rating: 5 out of 5
excellent service
V
Rating: 5 out of 5
Great company making excellent product
V
Rating: 5 out of 5
Very good product with excellent speedy service
V
Rating: 5 out of 5
It was an easy to understand website and fairly self explanetary and user friendly. No complaints whatsoever.
V
Rating: 5 out of 5
speedy delivery
V
Rating: 5 out of 5
Very good, great service. I would recommend
V
Rating: 5 out of 5
Dispatched very quickly.I went back with a query which was answered quickly
V
Rating: 5 out of 5
Happy with the product and when I called them with a querie, would recommend this company.
V
Rating: 5 out of 5
Ordered 2 telescopic posts, arrived 2 days later. Well packaged and look well made, not installed yet but I think they will look the business.
V
Rating: 5 out of 5
Good kit, as described and it arrived on time. All good
V
Rating: 5 out of 5
Excellent product and speedy delivery
V
Rating: 4 out of 5
lots of info, however i did email with a query on item delivered but had no reply. Product arrived quickly.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Beverley
Thank you for taking time with the review, since reading you comment about the question we have found your email in the Spam box for some unknown reason, this has now been answered, we look forward to hearing back from you on this questions
Regards
Mark
Thank you for taking time with the review, since reading you comment about the question we have found your email in the Spam box for some unknown reason, this has now been answered, we look forward to hearing back from you on this questions
Regards
Mark
V
Rating: 5 out of 5
Great to deal with and very knowledgeable technical support
V
Rating: 5 out of 5
Exc.ellent customer service and speedy delivery. Clear instructions given to set up the additional sensor. Very pleased, thank you
V
Rating: 5 out of 5
Awesome little alarm and great comms
V
Rating: 5 out of 5
Very good delivery service
V
Rating: 5 out of 5
Frist Class..!
V
Rating: 5 out of 5
All good, quick and easy order, quick response to follow up questions
V
Rating: 5 out of 5
VERY GOOD WEBSITE, GOODS COME WELL PACKED. THEY GET 100% FROM ME. VERY PLEASED.
V
Rating: 5 out of 5
Although the product I ordered didn't suit my requirements, UltraSecure tech support were excellent in advising me to return the product for a credit
V
Rating: 5 out of 5
Very good service.
V
Rating: 4 out of 5
Items all arrived quickly. The wireless alarm system appears to operate okay but the wireless keypad and the key fob do not always operate first time and require numerous attempts to either arm or disarm the system. I knew beforehand that this may occur.
V
Rating: 4 out of 5
found what I was looking for quickly