Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2017
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
Very satisfied with your two products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2017
Purchase alarm power cut = telephone contact, shipping times and prices very satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2017
perfect fast delivery very satisfied. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2017
everything went well, the order arrived quickly. Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2017
Very good and very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2017
I will not hesitate to recommend this site, in fact, I have already done so. I am satisfied with the material and the attentiveness of the advisors, both commercial and technical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2017
Very good, impeccable service, careful and attentive. Quality material, this is not my first order, I am always satisfied. I do not hesitate to recommend this site!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Good communication about a part being out of stock with the proposal for its replacement. Reactive team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
Reliable site, fast and careful shipping, they respond quickly to emails for any technical questions about the products
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2017
excellent trouble free purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2017
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2017
Reactive customer service. I recommend this company without hesitation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2017
I recommend this site. When you call for a question, they advise you very well according to your expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
No problem, everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2017
Nothing to report, order compliant and delivery speed was all ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
Nothing to report, everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
Works wonderfully.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2017
Perfect. Matches the description, no surprises. Delivered on time. I spoke to a person on the phone for information and I must say that this person was very kind and gave good advice. Bravo. I recommend this site. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Always listening, decent service, a small downside I have an outdoor motion detector that broke down after 18 months of service!
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Please excuse us for the inconvenience caused. I just sent you an email about this. I am at your disposal if necessary. Best regards, Christopher securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2017
Nothing to report, everything is correct ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2017
Very attentive customer service, who finds solutions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2017
Very good product. Works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2017
The site is serious, the telephone service is very competent, after installation the tests proved to be very effective. The price is reasonable compared to the competition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
Good advice, fast shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2017
Explained clearly and arrived very quickly. Worked first time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2017
very easy to install and good quality product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2017
Easy to review products on the website. The ordering process was easy and the product arrived quickly and on time. Very good service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
good quality, prompt delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
Easy to navigate and find what I required. Ordering was equally straight forward and delivery was even faster than expected. I would definitely recommend the company to anybody looking for these sort of items.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
Easy to find what you want, accurate descriptions
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/05/2017
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/05/2017
Excellent product, delivered super fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/05/2017
Brilliant, Richard in the Technical department couldn't have been more helpful, i would recommend buying from this company absolutely fantastic products and faultless after sales service, highly recommended
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