Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 905 published reviews

5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 4 and 5 stars

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Verified Buyer

Published on 19/09/2015 à 22h02 following a purchase from 14/09/2015

Product and service very good

Verified Buyer

Published on 19/09/2015 à 21h33 following a purchase from 03/08/2015

Very good and helpful staff with my persistent enquiries

Verified Buyer

Published on 19/09/2015 à 21h15 following a purchase from 02/07/2015

the star rating says it all

Verified Buyer

Published on 19/09/2015 à 21h02 following a purchase from 08/07/2015

Good product range. Equipment basically does what says on the tin. Tech advice is basic.

Verified Buyer

Published on 19/09/2015 à 20h29 following a purchase from 28/08/2015

Fast and efficient and very helpful.

Verified Buyer

Published on 19/09/2015 à 20h24 following a purchase from 07/08/2015

Second time I have bought from them and both times the items were delivered quickly, well packaged and were as described.

Verified Buyer

Published on 19/09/2015 à 20h22 following a purchase from 04/09/2015

Very helpful

Verified Buyer

Published on 19/09/2015 à 20h16 following a purchase from 09/07/2015

Excellent

Verified Buyer

Published on 19/09/2015 à 19h43 following a purchase from 18/08/2015

As a company they tried hard with a difficult problem, Ultrasecure was recommended to me by Suffolk Police home security,I followed it up and selected a camera,made in mainland China,it refused to work,Ultrasecure worked on it to solve the problem as this was a camera that was in their brochure but new to them,unable to solve the problem it was returned and another familliar to them was sent to me,this was finaly fitted and up and running, not the best camera on the market but it does some of the actions I required,basically I just got fed up and had run out of time,I was told the first camera had to register with the makers server in china,Ultrasecure advised me not to do that,and the camera refused to work until that was completed, the second camera refuse's to use wi-fi as it clashe's with other wi-fi, but it tilts and turn and it has a picture, that will have to do,there were several phone calls with Ultrasecure to achieve this level of operation, they tried, but my opinion is they need to understand the products they are selling, to sell and walk away is not enough,

Verified Buyer

Published on 19/09/2015 à 19h10 following a purchase from 03/07/2015

Great service even called back to redeliver very rare in this modern fast paced world

Verified Buyer

Published on 19/09/2015 à 19h07 following a purchase from 03/08/2015

When Bailey Caravans dropped installing an alarm as standard I looked for an alternative. This fits perfectly is easy to install and use.

Verified Buyer

Published on 19/09/2015 à 19h06 following a purchase from 25/08/2015

Well laid out good info on products

Verified Buyer

Published on 19/09/2015 à 19h05 following a purchase from 16/09/2015

Good clear instruction well packaged and it works exactly as described fantastic product and will be protecting my beach hut for years to come!

Verified Buyer

Published on 19/09/2015 à 19h02 following a purchase from 15/07/2015

The website was easy yo use and informative

Verified Buyer

Published on 19/09/2015 à 18h35 following a purchase from 04/09/2015

Great posts got them fast put them the same day , No more trouble with stuff turning in my drive the posts put a stop to that

Verified Buyer

Published on 19/09/2015 à 18h34 following a purchase from 01/09/2015

Good efficient service

Verified Buyer

Published on 19/09/2015 à 18h32 following a purchase from 21/08/2015

Easy to use and navigate.

Verified Buyer

Published on 19/09/2015 à 18h27 following a purchase from 29/07/2015

verygood

Verified Buyer

Published on 19/09/2015 à 18h18 following a purchase from 14/09/2015

Excellent service ordered the alarms and where delivered within a few days with updated email of when the goods were dispatched keep up the good service. .

Verified Buyer

Published on 19/09/2015 à 18h10 following a purchase from 01/09/2015

Excellent service.

Verified Buyer

Published on 19/09/2015 à 17h57 following a purchase from 10/08/2015

Good products that always work and delivered in a short time.

Verified Buyer

Published on 19/09/2015 à 17h37 following a purchase from 26/08/2015

Easy purchase. Fast delivery have already recommended to friends

Verified Buyer

Published on 19/09/2015 à 17h34 following a purchase from 10/08/2015

only selling the very best products. The gate alarm was exactly what we required.

Verified Buyer

Published on 19/09/2015 à 17h21 following a purchase from 11/08/2015

Very good item and works first time.

Verified Buyer

Published on 19/09/2015 à 17h19 following a purchase from 10/07/2015

easy to use and excellent product.

Verified Buyer

Published on 19/09/2015 à 17h16 following a purchase from 11/09/2015

Very good

Verified Buyer

Published on 19/09/2015 à 17h15 following a purchase from 07/09/2015

Have already had three orders delivered and contemplating a fourth.Many thanks

Verified Buyer

Published on 19/09/2015 à 17h15 following a purchase from 03/07/2015

excellent

Verified Buyer

Published on 19/09/2015 à 17h09 following a purchase from 05/09/2015

Very useful and informative website. Order arrived very quickly

Verified Buyer

Published on 19/09/2015 à 17h08 following a purchase from 17/07/2015

VERY GOOD

Verified Buyer

Published on 19/09/2015 à 17h00 following a purchase from 10/08/2015

Excellent service arrived as stated

Verified Buyer

Published on 19/09/2015 à 16h56 following a purchase from 07/07/2015

Great product's and brilliant after sales service/help.

Verified Buyer

Published on 19/09/2015 à 16h55 following a purchase from 02/09/2015

confirmation of receipt of order would be helpful

Verified Buyer

Published on 19/09/2015 à 16h55 following a purchase from 01/07/2015

Informative website. Good value. Order delivered quickly

Verified Buyer

Published on 19/09/2015 à 16h48 following a purchase from 09/07/2015

First class service from start to finish.Driveway alert is really good, silently alerting us to any activity on our premises 24/7. Next time pikies/poles try and take anything I'll be there to meet them! :-)

Verified Buyer

Published on 19/09/2015 à 16h43 following a purchase from 21/07/2015

Great , thank you !

Verified Buyer

Published on 19/09/2015 à 16h42 following a purchase from 10/08/2015

Very good service.

Verified Buyer

Published on 19/09/2015 à 16h42 following a purchase from 24/07/2015

Website was easy to use and I found what I was looking for.

Verified Buyer

Published on 19/09/2015 à 16h39 following a purchase from 01/08/2015

Excellent service, delivery and price.

Verified Buyer

Published on 19/09/2015 à 16h37 following a purchase from 26/08/2015

Easy to use