Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2015
Product as described, very easy to set up, fast and careful shipping, I recommend; Regards Daniel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2015
Very good, no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2015
Deadline respected, after-sales exchange by email precious and effective!.... thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2015
Very good site, fast and efficient. However, I was very surprised when I opened my order (perimeter alarm kit) that everything is written in Chinese with a translation in English and French.... I would have preferred US or European material. Especially since on Chinese sites, the same type of material is sold for half the price... Well, as long as it works, if it's reliable Chinese material, that's fine with me....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2015
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
Competent, very serious and very reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2015
Excellent product, efficient commercial service and order tracking, fast shipping. Perfect! very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2015
Good welcome, good advice, nothing to say!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2015
Super!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2015
Listening during pre-sale. Web sales, but with easy contact in case of need for clarification. Very good. Hopefully the products are on time in line......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2015
Very good product. Only the delivery gives a time slot that is way too wide which practically blocks one day. Regards Mrs. Brondex
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2015
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2015
This site is very attentive to its customers and the staff does everything possible to satisfy and advise them perfectly, they are at your disposal and always respond immediately to your calls. In short, this site is very present if you need it. They are true professionals and it's very pleasant for us customers. Quality material, easy to install and effective intercom.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2015
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2015
Really great and ultra-fast delivery times. Congratulations!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2015
Good, no particular issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2015
Super, Excellent!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2015
I am very satisfied with the information provided by the seller as well as the material he recommended and advised me to buy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2015
Clear, complete site, easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2015
No issues to report. Order taking, deadline and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2015
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2015
Real Professionals!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2015
Serious! And what a pleasure and difference to be able to immediately reach a manager by phone without...press 1...press 2...etc, like everywhere now. Congratulations to Sécurité Marché and its products at good prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2015
Helps me a lot with the choice of parts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2015
very good nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2015
Very good, information by phone before ordering very good. I recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2015
Fast and serious service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
VERY SATISFACTORY PRODUCT ESPECIALLY REGARDING THE RANGE BETWEEN THE BASE AND THE COMBINED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2015
thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2015
The advice I received by phone was very valuable for getting my alarm to work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2015
Good product. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2015
competent site, reactive and good advice, this is becoming increasingly rare
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2015
Very good site. Excellent delivery service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2015
excellent welcome, product as described, customer service available by phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2015
good choice, easy to use, secure payment, confirmation email, email for shipping, finally you take care of your customers, your site inspires confidence, well done, 5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2015
fast and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2015
Products as described, fair prices and very good welcome and advice by phone. Thank you also for the respected deadlines. I highly recommend!!!
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