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Rating: 5 out of 5
Very good after-sales service. People on the phone, attentive, patient especially when you are elderly, who provide good information and give their time.
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Very good product and excellent service when requesting clarifications from customer service
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Rating: 4 out of 5
Good material, delivery on time. Not 5 stars because I contacted customer service by email, but it remained unanswered
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A
Rating: 5 out of 5
Great advice
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Rating: 5 out of 5
Excellent transaction: Clear site, presenting the items in detail. Excellent contact with customer service. Fast delivery for a satisfying product.
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A
Rating: 5 out of 5
Very good, well-selected products, fast and compliant shipping, patient and very explicit staff.
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A
Rating: 4 out of 5
Fast and careful delivery
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A
Rating: 5 out of 5
superb material of very good quality, careful packaging
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A
Rating: 5 out of 5
What more can I say... Securite Marche .fr, from the beginning of the order to delivery, is an absolutely remarkable site, including for me help in getting the system up and running! Thank you to the team.
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A
Rating: 5 out of 5
very good advice and fast shipping
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A
Rating: 5 out of 5
top customer service. Knows their products well
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Rating: 5 out of 5
No problem very well
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Rating: 5 out of 5
Ordered product that completely matches the description and intended use. Fast delivery and very good advice during a phone call to the company. I recommend this company.
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Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good customer service and competent technicians.
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A
Rating: 5 out of 5
A company with excellent advice and excellent quality equipment.
Do not hesitate to contact support who will provide you with all the necessary advice.
I am very happy with my purchases.
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Do not hesitate to contact support who will provide you with all the necessary advice.
I am very happy with my purchases.
A
Rating: 5 out of 5
good after-sales service
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Rating: 5 out of 5
Ultra Secure Direct I would highly recommend, excellent products, very helpful staff, fast delivery, excellent service.
A
Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Already, they respond to emails. Information and products meet expectations.
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A
Rating: 5 out of 5
order placed very well and received without issues
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A
Rating: 5 out of 5
Camera with SIM card, after a month of testing, everything works very well, alerts are very quick, just a bit of trouble connecting to the camera..
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A
Rating: 5 out of 5
Very good product, very good welcome and services to recommend
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A
Rating: 5 out of 5
Very good from every point of view
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Rating: 5 out of 5
kindness; friendliness of the advisors
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Rating: 4 out of 5
I will give 5 stars when my problem is resolved.
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Rating: 5 out of 5
fast delivery
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Rating: 4 out of 5
After 2 months of use, the product is compliant and satisfactory. It remains to be seen if its durability is superior to the gadget products from GMS and justifies the price difference.
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Rating: 5 out of 5
Very good.
Customer service and phone contact are great.
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Customer service and phone contact are great.
A
Rating: 5 out of 5
good product, fast delivery
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A
Rating: 5 out of 5
PERFECT PACKAGING AND COMPLETE INSTRUCTIONS
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A
Rating: 5 out of 5
quick, reactive, efficient
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A
Rating: 5 out of 5
package received without a hitch, product very well packaged. after order confirmation, no problem with the shipment of the package
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Rating: 5 out of 5
For a first order, everything is great!
Extra item.
Speed of dispatch. We are delighted and we recommend the site ++
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Extra item.
Speed of dispatch. We are delighted and we recommend the site ++
A
Rating: 5 out of 5
Good product, works perfectly!
Very happy with this purchase!
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Very happy with this purchase!
A
Rating: 5 out of 5
Nothing to report. I recommend this site.
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A
Rating: 5 out of 5
Perfect service. Also for people who are not French??.
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Rating: 5 out of 5
I had a WiFi problem with my camera, it was replaced after return, kudos to the customer service.
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Rating: 5 out of 5
5 stars
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Rating: 5 out of 5
a very dynamic and very competent team, top-notch
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